Issue with ApplePay & Amex on production

[webdesign7]

Hello,

On one of the projects we are working we are blocked on an issue where Amex ( American express ) cards are not going through with Live credentials ( it works with ApplePay sandbox and CyberSource sandbox ) but when we switched to live then we are hitting error

Invalid Request Data
Unsupported ECI type. e_commerce_indicator=AESK

I can confirm for Visa and Mastercard everything works but it is related only to AMEX

it sounds like CyberSource doesn't like the ECI parameter AESK ? but what ECI parameter is expected for AMEX ?

Please advice ?

in our code we have :

$processingInformation = new Ptsv2paymentsProcessingInformation([ 'commerceIndicator' => 'internet', 'paymentSolution' => '001' ]);

has commerceIndicator and paymentSolution needs to be different for AMEX ?

Many thanks
Sergiu

[rkhanmedicalert]

Did you get the solution for this?