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As an Admin I want to be able to enter booking requests on behalf of others so I can handle VIP requests. #520

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ss12430 opened this issue Dec 6, 2024 · 1 comment
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ss12430 commented Dec 6, 2024

in certain cases, e.g. a user warrants white glove service or a request comes in via the booking request Google Form, an Admin should be able to submit a request on behalf of another user by providing said user's netID.

this process should begin by clicking on a Concierge button in the Admin context similar to the Walk-In button in the PA context.

note that in this case the request form and the call to the Identity API need to behave differently because the user is supplying a netID other than their own to be used as the requestor.

@ss12430 ss12430 added this to the 2025 Spring milestone Dec 6, 2024
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ss12430 commented Dec 6, 2024

Hopefully this is not a duplicate, I didn't see another card but might have missed it.

@nopivnick nopivnick modified the milestones: 2025 Spring, 2025 Summer Jan 21, 2025
@nopivnick nopivnick changed the title As an Admin I want to enter reservation requests on behalf of others like VIP requests and requests coming from google form requests. Ability to input others Net IDs instead of the request being associated with the Admin who submits. As an Admin I want to be able to enter booking requests on behalf of others so I can handle VIP requests. Jan 22, 2025
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