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Biometrics not recognized #1976

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smnsez21 opened this issue Dec 30, 2024 · 1 comment
Open

Biometrics not recognized #1976

smnsez21 opened this issue Dec 30, 2024 · 1 comment
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@smnsez21
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Describe the bug
The program states my biometric info is not availBle

To Reproduce

Steps to reproduce the behavior:

  1. Go to open database
  2. See error - option states not available.

Expected behavior
Should be able to use a fingerprint.

KeePass Database

  • Created with: Android KeePassdx 4.0.8
  • Version: 4.0.8
  • Location: android default
  • File provider: /storage/emulated/0/Documents/keepassdx.kdbx
  • Size: small
  • Contains attachment: no - screenshot is darkened!

KeePassDX:

  • Version: 4.0.8
  • Build: Free
  • Language: english

Android:

  • Device: Google Pixel 6a

Additional context

@smnsez21 smnsez21 added the bug label Dec 30, 2024
@J-Jamet
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J-Jamet commented Jan 3, 2025

Have you followed the Wiki? You need to set up an OS protection like a PIN to use the fingerprint. Also, if you have a custom ROM, the certificates for using the PlayStore may not be correctly implemented.

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