You can use the API to get or set lead information.
{% api-method method="get" host="https://api.tiledesk.com" path="/v1/:project_id/leads" %} {% api-method-summary %} Get all leads {% endapi-method-summary %}
{% api-method-description %} Allows an account to list all the leads. {% endapi-method-description %}
{% api-method-spec %} {% api-method-request %} {% api-method-path-parameters %} {% api-method-parameter name="project_id" type="string" required=true %} the Project Id is a unique code assigned to your project when you create it in Tiledesk. {% endapi-method-parameter %} {% endapi-method-path-parameters %}
{% api-method-headers %} {% api-method-parameter name="Authorization" type="string" required=true %} authorization token. Basic Auth or JWT {% endapi-method-parameter %}
{% api-method-parameter name="Content-Type" type="string" required=true %} use "application/json" value {% endapi-method-parameter %} {% endapi-method-headers %}
{% api-method-query-parameters %} {% api-method-parameter name="sortField" type="string" required=false %} what field to sort the results by. {% endapi-method-parameter %}
{% api-method-parameter name="direction" type="string" required=false %} sort direction: 1 or -1. Return the results in ascending or descending order. defaults to desc {% endapi-method-parameter %}
{% api-method-parameter name="email" type="string" required=false %} search a lead by the email address {% endapi-method-parameter %}
{% api-method-parameter name="page" type="string" required=false %} what page of results to fetch. defaults to first page. {% endapi-method-parameter %} {% endapi-method-query-parameters %} {% endapi-method-request %}
{% api-method-response %} {% api-method-response-example httpCode=200 %} {% api-method-response-example-description %}
{% endapi-method-response-example-description %}
{
"perPage":40,
"count":179,
"leads":[
{
"_id":"5c81593adf767b0017d1aa66",
"updatedAt":"2019-03-07T17:47:38.393Z",
"createdAt":"2019-03-07T17:47:38.393Z",
"lead_id":"SRbb2PfbSFcgICv9VQBcURZeloh1",
"fullname":"Guest",
"attributes":{
...
},
"id_project":"5b55e806c93dde00143163dd",
"createdBy":"system",
"__v":0
},
{
"_id":"5c81565edf767b0017d1aa35",
"updatedAt":"2019-03-07T17:35:26.132Z",
"createdAt":"2019-03-07T17:35:26.132Z",
"lead_id":"WTteQpKpGZN1aElfFYCP9YPaaLN2",
"fullname":"Guest",
"attributes":{
...
},
"id_project":"5b55e806c93dde00143163dd",
"createdBy":"system",
"__v":0
},
...
]
}
{% endapi-method-response-example %} {% endapi-method-response %} {% endapi-method-spec %} {% endapi-method %}
Example
curl -v -X GET -H 'Content-Type: application/json' -u andrea.leo@f21.it:123456 https://api.tiledesk.com/v1/5b55e806c93dde00143163dd/leads
{% api-method method="get" host="https://api.tiledesk.com" path="/v1/:project_id/leads/:id" %} {% api-method-summary %} Get a lead by id {% endapi-method-summary %}
{% api-method-description %} Fetches a lead by his or her Lead ID {% endapi-method-description %}
{% api-method-spec %} {% api-method-request %} {% api-method-path-parameters %} {% api-method-parameter name="id" type="string" required=true %} the lead identifier {% endapi-method-parameter %}
{% api-method-parameter name="project_id" type="string" required=true %} The project_id is a unique code assigned to your project when you create it in Tiledesk {% endapi-method-parameter %} {% endapi-method-path-parameters %}
{% api-method-headers %} {% api-method-parameter name="Authorization" type="string" required=true %} authorization token. Basic Auth or JWT {% endapi-method-parameter %}
{% api-method-parameter name="Content-Type" type="string" required=true %} use "application/json" value {% endapi-method-parameter %} {% endapi-method-headers %} {% endapi-method-request %}
{% api-method-response %} {% api-method-response-example httpCode=200 %} {% api-method-response-example-description %}
{% endapi-method-response-example-description %}
{
"_id":"5c81593adf767b0017d1aa66",
"updatedAt":"2019-03-07T17:47:38.393Z",
"createdAt":"2019-03-07T17:47:38.393Z",
"lead_id":"SRbb2PfbSFcgICv9VQBcURZeloh1",
"fullname":"Guest",
"attributes":{ ... },
"id_project":"5b55e806c93dde00143163dd",
"createdBy":"system",
"__v":0
}
{% endapi-method-response-example %} {% endapi-method-response %} {% endapi-method-spec %} {% endapi-method %}
Example
curl -v -X GET -H 'Content-Type: application/json' -u andrea.leo@f21.it:123456 https://api.tiledesk.com/v1/5b55e806c93dde00143163dd/leads/5c81593adf767b0017d1aa66
{% api-method method="post" host="https://api.tiledesk.com" path="/v1/:project_id/leads" %} {% api-method-summary %} Create a new lead {% endapi-method-summary %}
{% api-method-description %} Allows to add more leads. {% endapi-method-description %}
{% api-method-spec %} {% api-method-request %} {% api-method-path-parameters %} {% api-method-parameter name="project_id" type="string" required=true %} The project_id is a unique code assigned to your project when you create it in Tiledesk {% endapi-method-parameter %} {% endapi-method-path-parameters %}
{% api-method-headers %} {% api-method-parameter name="Authorization" type="string" required=true %} authorization token. Basic Auth or JWT {% endapi-method-parameter %}
{% api-method-parameter name="Content-Type" type="string" required=true %} use "application/json" value {% endapi-method-parameter %} {% endapi-method-headers %}
{% api-method-body-parameters %} {% api-method-parameter name="email" type="string" required=false %} the lead email address {% endapi-method-parameter %}
{% api-method-parameter name="lead_id" type="string" required=true %} the external id of the lead {% endapi-method-parameter %}
{% api-method-parameter name="fullname" type="string" required=false %} The lead fullname {% endapi-method-parameter %} {% endapi-method-body-parameters %} {% endapi-method-request %}
{% api-method-response %} {% api-method-response-example httpCode=200 %} {% api-method-response-example-description %}
{% endapi-method-response-example-description %}
{
"_id":"5c81593adf767b0017d1aa66",
"updatedAt":"2019-03-07T17:47:38.393Z",
"createdAt":"2019-03-07T17:47:38.393Z",
"lead_id":"SRbb2PfbSFcgICv9VQBcURZeloh1",
"fullname":"Guest",
"attributes":{ ... },
"id_project":"5b55e806c93dde00143163dd",
"createdBy":"system",
"__v":0
}
{% endapi-method-response-example %} {% endapi-method-response %} {% endapi-method-spec %} {% endapi-method %}
Example:
curl -v -X POST -H 'Content-Type: application/json' -u andrea.leo@f21.it:123456 -d '{"fullanem":"andrea", "lead_id":"123456"}' https://api.tiledesk.com/v1/5b55e806c93dde00143163dd/leads