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Adaptive Cards not shown on Mobile Teams App #12064

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jker-org opened this issue Jul 26, 2024 · 3 comments
Closed

Adaptive Cards not shown on Mobile Teams App #12064

jker-org opened this issue Jul 26, 2024 · 3 comments
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investigating upstream The issue is tracked external dependency

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@jker-org
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jker-org commented Jul 26, 2024

We are currently in the submission of a new app. Our app uses the bot framework and message extension features. The adaptive card is rendered inside the message of the user (message extension feature):

This works pretty fine in any Desktop client of Microsoft Teams:

image

However, when I open the same chat in the Mobile Version of Teams (Android + iOS), the adaptive card will be completely omitted.

image

(See area bottom-left)

This issue is currently blocking the submission of our app. For this test, we used a simple adaptive card (2 labels). Can you confirm that this is a bug inside teams mobile apps?

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Thank you for contacting us! Any issue or feedback from you is quite important to us. We will do our best to fully respond to your issue as soon as possible. Sometimes additional investigations may be needed, we will usually get back to you within 2 days by adding comments to this issue. Please stay tuned.

@microsoft-github-policy-service microsoft-github-policy-service bot added the needs attention This issue needs the attention of a contributor. label Jul 26, 2024
@adashen adashen added investigating TA:Infra Team Area: Infra labels Jul 29, 2024
@dooriya
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dooriya commented Jul 31, 2024

@jker-org I can view the card in Teams mobile (iPhone13 pro) for using the Message Extension sample from TTK.
I think this probably the bug in Teams mobile app.

image

@dooriya dooriya added upstream The issue is tracked external dependency and removed TA:Infra Team Area: Infra needs attention This issue needs the attention of a contributor. labels Jul 31, 2024
@dooriya
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dooriya commented Aug 2, 2024

Close as issue has been copied over.

@dooriya dooriya closed this as completed Aug 2, 2024
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investigating upstream The issue is tracked external dependency
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