| layout | title |
|---|---|
cv |
Amy's CV |
| {% include mail.svg %} | Allen.AmyLouise@gmail.com | {% include earth.svg %} | UK, London, Remote
| {% include linkedin.svg %} | /Amy-Louise-Allen | {% include github.svg %} | /AmyLouise85 {: .no_print}
| {% include linkedin.svg %} | linkedin.com/in/Amy-Louise-Allen | {% include github.svg %} | github.com/AmyLouise85 {: .only_print}
Highly creative team player with a proven track record in a broad range of roles such as DevOps engineer and team lead, sales, customer service, and as a manager in cross functional teams. I have worked in industry giants with thousands of employees, and start-ups with tens.
Adept at working under pressure, mentoring team members, and translating requirements between non-technical stakeholders and development teams.
I pride myself on delivering high-quality work, building relationships with colleagues at all levels, and playing a pivotal role in projects from inception to completion.
- Interpersonal and Communication Skills: Excellent written and verbal communication, active listening, and empathy. Effective in managing emotional, difficult, or distressed situations.
- Work Under Pressure: Ability to remain calm and composed in high-pressure situations, ensuring continuous operation and timely delivery.
- Creative Thinking: Innovative problem solver with the ability to see the bigger picture and think outside the box.
- Technical Translation: Skilled in bridging the gap between non-technical stakeholders and the development team.
- Presentation Skills: Confident in presenting to internal directors and facilitating lessons to various audiences.
- Development Experience: Experience in backend, frontend and devops roles.
2021 - 2024 {: .date} Feeld, Remote, London {: .employer}
- Maintained the cloud infrastructure hosting the app.
- Collaborated with stakeholders, engineers, product owners, and data analysts to ensure smooth operations.
- Ensured security and data protection across the app, handling sensitive data.
- Onboarded and mentored new team members.
- Worked independently and as part of a team, knowing when to seek assistance.
- Managed on-call duties, including late nights and weekends.
2018 - 2020 {: .date} Transport for London, London {: .employer}
- Developed an Innovations brochure detailing emerging technologies and proof of concepts.
- Researched and presented findings on new technologies for TfL property repurposing.
- Co-managed market engagement activities and supplier pitch days.
- Wrote high-quality code using C# and .Net Core, following best practices like TDD and BDD.
- Worked in an Agile environment, updating internal and external apps.
2017 - 2020 {: .date} TechMix Magazine, London {: .employer}
- Organized and promoted 'Tech Camps' to inspire women, young people, and job seekers to enter the tech industry.
- Provided mentorship, CV building tips, and coaching advice.
2016 - 2018 {: .date} Self Employed / Freelance, Asia, Europe, USA and Canada {: .employer}
- Built and maintained websites.
- Taught English to international audiences.
2014 - 2016 {: .date} Study Interactive / Course Matchmaker, London {: .employer}
- Managed office operations, outbound calls, and student recruitment.
- Gave presentations and advised students on courses and finance.
2018
2011 - 2013
2009 - 2011
Five AS Levels.
2001 - 2002
2011 - 2020 {: .date} MIND, UK {: .employer}
- Volunteered to break down the stigma of mental health issues.
- Communicated clearly on mental health aspects to the public and employers.
2018 - 2020 {: .date} STEM Learning, UK {: .employer}
- Encouraged children to consider STEM careers, focusing on diversity and inclusion.
2013-2014 {: .date} Selfridges, HSBC, Groupon, British Gas Services {: .employer}
- Extensive customer support experience.