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WBGT System Backup Plan

Version 1.0 | December 2024

System Backup Strategy

1. Data Backup

  1. Flow Configuration

    • Daily automated backup
    • Version control
    • Configuration export
    • Settings documentation

  2. Form Backup

    • Template backup
    • Question sets
    • Logic flows
    • Response data

  3. Channel Backup

    • Message archives
    • Member lists
    • Bot settings
    • Channel configurations

2. Emergency Procedures

System Failure

  1. Form Issues

    • Switch to backup form
    • Use offline template
    • Manual data collection
    • Email submission

  2. Flow Failure

    • Activate backup flow
    • Manual message posting
    • Direct channel updates
    • Email notifications

  3. Telegram Issues

    • Use backup bot
    • Alternative channel
    • Email distribution
    • SMS alerts

3. Recovery Procedures

  1. Form Recovery

    • Restore from template
    • Rebuild logic
    • Test submissions
    • Verify functionality

  2. Flow Recovery

    • Import backup
    • Reconnect services
    • Test conditions
    • Verify alerts

  3. Channel Recovery

    • Bot reactivation
    • Member restoration
    • Permission reset
    • Message verification

4. Backup Testing

  1. Monthly Tests

    • Form functionality
    • Flow execution
    • Bot response
    • Alert delivery

  2. Quarterly Drills

    • Full system failure
    • Recovery procedure
    • Data restoration
    • User notification

5. Alternative Systems

  1. Manual System

    • Paper forms
    • WhatsApp group
    • Email chain
    • Phone tree

  2. Backup Channels

    • Secondary Telegram channel
    • Email distribution list
    • Teams channel
    • SMS group

6. Documentation

  1. System Configuration

    • Flow screenshots
    • Variable settings
    • Condition logic
    • Connection details

  2. Recovery Steps

    • Step-by-step guide
    • Troubleshooting
    • Contact list
    • Verification checklist

7. Contact Information

  1. Primary Contacts

    • System Administrator
    • Safety Officer
    • IT Support
    • Department Head

  2. Emergency Contacts

    • 24/7 Support
    • Management Team
    • Technical Team
    • Safety Team

Review Schedule

  • Monthly: Basic backup verification
  • Quarterly: Full system test
  • Semi-Annual: Plan review
  • Annual: Complete drill

Version Control

  • Maintain configuration versions
  • Document changes
  • Update procedures
  • Review effectiveness