diff --git a/assets/flash-notifications-bundle.js b/assets/flash-notifications-bundle.js
index 22a454e39..814db38ef 100644
--- a/assets/flash-notifications-bundle.js
+++ b/assets/flash-notifications-bundle.js
@@ -5,10 +5,10 @@ import {
   N as Notification,
   T as Title,
   C as Close,
-  aa as FLASH_NOTIFICATIONS_KEY,
-  a7 as reactDomExports,
-  a8 as ThemeProviders,
-  a9 as createTheme,
+  a9 as FLASH_NOTIFICATIONS_KEY,
+  a6 as reactDomExports,
+  a7 as ThemeProviders,
+  a8 as createTheme,
 } from "shared";
 
 function FlashNotifications({ notifications, closeLabel }) {
diff --git a/assets/navigation-bundle.js b/assets/navigation-bundle.js
index c35caf33b..9c830ca6d 100644
--- a/assets/navigation-bundle.js
+++ b/assets/navigation-bundle.js
@@ -1,14 +1,14 @@
 import {
-  ab as api,
+  aa as api,
   r as reactExports,
   j as jsxRuntimeExports,
-  ac as Ye,
-  ad as cn,
-  ae as yt,
-  af as je,
-  a7 as reactDomExports,
-  a8 as ThemeProviders,
-  a9 as createTheme,
+  ab as Ye,
+  ac as cn,
+  ad as yt,
+  ae as je,
+  a6 as reactDomExports,
+  a7 as ThemeProviders,
+  a8 as createTheme,
 } from "shared";
 import {
   T as ThemeIconMap,
diff --git a/assets/new-request-form-bundle.js b/assets/new-request-form-bundle.js
index 43d19be1b..7a8c9d160 100644
--- a/assets/new-request-form-bundle.js
+++ b/assets/new-request-form-bundle.js
@@ -24,7 +24,7 @@ import {
   l as OptGroup,
   p as purify,
   m as FileList,
-  n as File,
+  n as File$1,
   o as Tooltip,
   P as Progress,
   A as Anchor,
@@ -40,7 +40,6 @@ import {
   B as SvgAlertWarningStroke,
   E as MediaInput,
   G as SvgCreditCardStroke,
-  $ as $e,
   J as getColorV8,
   Q as Header,
   R as SvgCheckCircleStroke,
@@ -51,16 +50,16 @@ import {
   Y as Paragraph,
   Z as Footer$1,
   _ as FooterItem,
-  a0 as Button,
-  a1 as Close$1,
-  a2 as addFlashNotification,
-  a3 as debounce,
-  a4 as Alert,
-  a5 as initI18next,
-  a6 as loadTranslations,
-  a7 as reactDomExports,
-  a8 as ThemeProviders,
-  a9 as createTheme,
+  $ as Button,
+  a0 as Close$1,
+  a1 as addFlashNotification,
+  a2 as debounce,
+  a3 as Alert,
+  a4 as initI18next,
+  a5 as loadTranslations,
+  a6 as reactDomExports,
+  a7 as ThemeProviders,
+  a8 as createTheme,
 } from "shared";
 
 function Input({ field, onChange }) {
@@ -91,13 +90,14 @@ function Input({ field, onChange }) {
       jsxRuntimeExports.jsx(Input$1, {
         name: name,
         type: inputType,
-        defaultValue: value,
+        defaultValue: value && value !== "" ? value : `Enter ${label}`,
         validation: error ? "error" : undefined,
         required: required,
         onChange: (e) => {
           onChange && onChange(e.target.value);
         },
         autoComplete: autocomplete,
+        className: "custom-input",
         ...stepProp,
       }),
       error &&
@@ -182,7 +182,7 @@ function TextArea({
     userRole,
     brandId,
   });
-  return jsxRuntimeExports.jsxs("div", {
+  return jsxRuntimeExports.jsxs(Field, {
     className: "custom-form-field-layout",
     children: [
       jsxRuntimeExports.jsxs(Label, {
@@ -224,7 +224,10 @@ function EmptyValueOption() {
   const { t } = useTranslation();
   return jsxRuntimeExports.jsxs(jsxRuntimeExports.Fragment, {
     children: [
-      jsxRuntimeExports.jsx(Span, { "aria-hidden": "true", children: "-" }),
+      jsxRuntimeExports.jsx(Span, {
+        "aria-hidden": "true",
+        children: "Select an option",
+      }),
       jsxRuntimeExports.jsx(Span, {
         hidden: true,
         children: t(
@@ -865,7 +868,7 @@ function FileListItem({ file, onRemove }) {
     "Remove file"
   );
   return jsxRuntimeExports.jsx(FileList.Item, {
-    children: jsxRuntimeExports.jsx(File, {
+    children: jsxRuntimeExports.jsx(File$1, {
       type: "generic",
       title: fileName,
       onKeyDown: handleFileKeyDown,
@@ -876,7 +879,7 @@ function FileListItem({ file, onRemove }) {
                 jsxRuntimeExports.jsx(FileNameWrapper, { children: fileName }),
                 jsxRuntimeExports.jsx(Tooltip, {
                   content: stopUploadLabel,
-                  children: jsxRuntimeExports.jsx(File.Close, {
+                  children: jsxRuntimeExports.jsx(File$1.Close, {
                     "aria-label": stopUploadLabel,
                     onClick: () => {
                       onRemove();
@@ -906,7 +909,7 @@ function FileListItem({ file, onRemove }) {
                 }),
                 jsxRuntimeExports.jsx(Tooltip, {
                   content: removeFileLabel,
-                  children: jsxRuntimeExports.jsx(File.Delete, {
+                  children: jsxRuntimeExports.jsx(File$1.Delete, {
                     "aria-label": removeFileLabel,
                     onClick: () => {
                       onRemove();
@@ -1104,7 +1107,7 @@ function Attachments({ field }) {
       });
     }
   };
-  return jsxRuntimeExports.jsxs("div", {
+  return jsxRuntimeExports.jsxs(Field, {
     className: "custom-form-field-layout",
     children: [
       jsxRuntimeExports.jsx(Label, {
@@ -1119,8 +1122,10 @@ function Attachments({ field }) {
       jsxRuntimeExports.jsxs(FileUpload, {
         ...getRootProps(),
         isDragging: isDragActive,
-        className: "!border-0 !bg-light-surface-3 dark:!bg-light-surface-3",
+        className:
+          "!border-0 !bg-light-surface-3 dark:!bg-dark-surface-3 !rounded-xl !py-3 flex flex-row space-x-4",
         children: [
+          jsxRuntimeExports.jsx(File, {}),
           isDragActive
             ? jsxRuntimeExports.jsx("span", {
                 children: t(
@@ -1130,7 +1135,7 @@ function Attachments({ field }) {
               })
             : jsxRuntimeExports.jsx("span", {
                 className:
-                  "label-2 !text-light-neutral-1 dark:!text-dark-neutral-1",
+                  "button-label-2 !text-light-neutral-1 dark:!text-dark-neutral-1",
                 children: t(
                   "new-request-form.attachments.choose-file-label",
                   "Add file or drop files here"
@@ -1163,6 +1168,20 @@ function Attachments({ field }) {
     ],
   });
 }
+const File = () => {
+  return jsxRuntimeExports.jsx("svg", {
+    className: "mx-0.5 min-w-4 min-h-4",
+    xmlns: "http://www.w3.org/2000/svg",
+    width: "25",
+    height: "24",
+    viewBox: "0 0 25 24",
+    fill: "none",
+    children: jsxRuntimeExports.jsx("path", {
+      d: "M15.25 6V3.75L19.75 8.25H17.5C15.92 8.25 15.25 7.58 15.25 6ZM17.5 9.75C15.08 9.75 13.75 8.42 13.75 6V3H8.5C6.5 3 5.5 4 5.5 6V18C5.5 20 6.5 21 8.5 21H17.5C19.5 21 20.5 20 20.5 18V9.75H17.5Z",
+      className: "fill-light-neutral-1 dark:fill-dark-neutral-1",
+    }),
+  });
+};
 
 function getFieldConditions(fieldId, endUserConditions) {
   return endUserConditions.filter((condition) => {
@@ -1448,7 +1467,7 @@ function useTagsInputContainer({
 
 const EMAIL_REGEX =
   /^(([^<>()[\]\\.,;:\s@"]+(\.[^<>()[\]\\.,;:\s@"]+)*)|(".+"))@((\[[0-9]{1,3}\.[0-9]{1,3}\.[0-9]{1,3}\.[0-9]{1,3}\])|(([a-zA-Z\-0-9]+\.)+[a-zA-Z]{2,}))$/;
-const Container$1 = styled(FauxInput)`
+const Container = styled(FauxInput)`
   padding: ${(props) => `${props.theme.space.xxs} ${props.theme.space.sm}`};
 
   // Removes white spaces for inline elements
@@ -1558,7 +1577,7 @@ function CcField({ field }) {
     children: [
       jsxRuntimeExports.jsx(Label, { children: label }),
       description && jsxRuntimeExports.jsx(Hint, { children: description }),
-      jsxRuntimeExports.jsxs(Container$1, {
+      jsxRuntimeExports.jsxs(Container, {
         ...getContainerProps(),
         children: [
           tags.length > 0 &&
@@ -1754,6 +1773,7 @@ function Tagger({ field, onChange }) {
         renderValue: ({ selection }) =>
           selection?.label ?? jsxRuntimeExports.jsx(EmptyValueOption, {}),
         isExpanded: isExpanded,
+        className: "custom-combobox",
         children: [
           currentGroup.type === "SubGroup" &&
             jsxRuntimeExports.jsx(Option, { ...currentGroup.backOption }),
@@ -1796,114 +1816,6 @@ function Tagger({ field, onChange }) {
   });
 }
 
-function useDebounce(value, delayMs) {
-  const [debouncedValue, setDebouncedValue] = reactExports.useState(value);
-  reactExports.useEffect(() => {
-    const timer = setTimeout(() => setDebouncedValue(value), delayMs);
-    return () => {
-      clearTimeout(timer);
-    };
-  }, [value, delayMs]);
-  return debouncedValue;
-}
-
-const slideIn = $e`
-  from {
-    grid-template-rows: 0fr;
-  }
-  to {
-    grid-template-rows: 1fr;
-  }
-`;
-const Container = styled.div`
-  display: grid;
-  animation: ${slideIn} 200ms forwards;
-`;
-const InnerContainer = styled.div`
-  overflow: hidden;
-`;
-const UnstyledList = styled.ul`
-  list-style: none;
-  padding: 0;
-  margin: 0;
-`;
-const ListItem = styled.li`
-  margin: ${(props) => props.theme.space.sm} 0;
-`;
-function hasMinLength(value) {
-  const firstLetter = value.charCodeAt(0);
-  /*
-   * Special case considering CJK characters. Since ideographs represent
-   * whole words, we want to start searching when just two has been typed.
-   *
-   * Unicode range reference:
-   * http://www.unicode.org/versions/Unicode5.0.0/ch12.pdf#G16616
-   */
-  if (firstLetter >= 0x4e00 && firstLetter <= 0x2fa1f) {
-    return value.length >= 2;
-  } else {
-    return value.length >= 3;
-  }
-}
-function SuggestedArticles({ query: inputQuery, locale }) {
-  const debouncedQuery = useDebounce(inputQuery, 500);
-  const [articles, setArticles] = reactExports.useState([]);
-  const requestsCache = reactExports.useRef({});
-  const { t } = useTranslation();
-  reactExports.useEffect(() => {
-    const query = debouncedQuery?.trim().toLocaleLowerCase();
-    if (!query || !hasMinLength(query)) {
-      setArticles([]);
-      return;
-    }
-    const requestUrl = new URL(
-      `${window.location.origin}/api/v2/help_center/deflection/suggestions.json`
-    );
-    requestUrl.searchParams.append("locale", locale);
-    requestUrl.searchParams.append("query", query);
-    const cachedResponse = requestsCache.current[requestUrl.toString()];
-    if (cachedResponse) {
-      setArticles(cachedResponse);
-      return;
-    }
-    fetch(requestUrl)
-      .then((response) => response.json())
-      .then(({ results }) => {
-        requestsCache.current[requestUrl.toString()] = results;
-        setArticles(results);
-      });
-  }, [debouncedQuery, locale]);
-  return articles.length > 0
-    ? jsxRuntimeExports.jsx(Container, {
-        "data-test-id": "suggested-articles",
-        children: jsxRuntimeExports.jsxs(InnerContainer, {
-          children: [
-            jsxRuntimeExports.jsx("h2", {
-              children: t(
-                "new-request-form.suggested-articles",
-                "Suggested articles"
-              ),
-            }),
-            jsxRuntimeExports.jsx(UnstyledList, {
-              children: articles.map((article) =>
-                jsxRuntimeExports.jsx(
-                  ListItem,
-                  {
-                    children: jsxRuntimeExports.jsx(Anchor, {
-                      href: article.html_url,
-                      children: article.name,
-                    }),
-                  },
-                  article.html_url
-                )
-              ),
-            }),
-          ],
-        }),
-      })
-    : null;
-}
-
 const H3 = styled.h3`
   font-size: ${(props) => props.theme.fontSizes.md};
   font-weight: ${(props) => props.theme.fontWeights.bold};
@@ -2485,8 +2397,19 @@ function NewRequestForm({
           visibleFields.map((field) => {
             switch (field.type) {
               case "subject":
-                return jsxRuntimeExports.jsxs(jsxRuntimeExports.Fragment, {
+                return jsxRuntimeExports.jsxs("div", {
+                  className: "custom-form-field-layout",
                   children: [
+                    jsxRuntimeExports.jsxs(Label, {
+                      className: "custom-title",
+                      children: [
+                        "Subject",
+                        jsxRuntimeExports.jsx(Span, {
+                          "aria-hidden": "true",
+                          children: "*",
+                        }),
+                      ],
+                    }),
                     jsxRuntimeExports.jsx(
                       Input,
                       {
@@ -2593,8 +2516,11 @@ function NewRequestForm({
                   onChange: (value) => handleChange(field, value),
                 });
               case "multiselect":
+                if (field.label.includes("RA:")) {
+                  return jsxRuntimeExports.jsx(MultiSelect, { field: field });
+                }
                 return jsxRuntimeExports.jsx(MultiSelect, { field: field });
-              // Issue type
+              // Field for Issue type
               case "tagger":
                 return jsxRuntimeExports.jsx(
                   Tagger,
@@ -2632,12 +2558,14 @@ function NewRequestForm({
             )
           ),
           jsxRuntimeExports.jsx(Footer, {
+            className: "!mt-0",
             children:
               (ticket_form_field.options.length === 0 ||
                 ticket_form_field.value) &&
               jsxRuntimeExports.jsx(Button, {
                 isPrimary: true,
                 type: "submit",
+                className: "custom-submit-button",
                 children: t("new-request-form.submit", "Submit"),
               }),
           }),
diff --git a/assets/new-request-form-translations-bundle.js b/assets/new-request-form-translations-bundle.js
index b5945a310..7f8ac6e38 100644
--- a/assets/new-request-form-translations-bundle.js
+++ b/assets/new-request-form-translations-bundle.js
@@ -15,7 +15,7 @@ var af = {
     "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
   "new-request-form.attachments.choose-file-label":
-    "Choose a file or drag and drop here",
+    "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
@@ -179,7 +179,7 @@ var az = {
     "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
   "new-request-form.attachments.choose-file-label":
-    "Choose a file or drag and drop here",
+    "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
@@ -333,7 +333,7 @@ var bn = {
     "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
   "new-request-form.attachments.choose-file-label":
-    "Choose a file or drag and drop here",
+    "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
@@ -383,7 +383,7 @@ var bs = {
     "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
   "new-request-form.attachments.choose-file-label":
-    "Choose a file or drag and drop here",
+    "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
@@ -540,7 +540,7 @@ var cy = {
     "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
   "new-request-form.attachments.choose-file-label":
-    "Choose a file or drag and drop here",
+    "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
@@ -855,7 +855,7 @@ var en001 = {
     "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
   "new-request-form.attachments.choose-file-label":
-    "Choose a file or drag and drop here",
+    "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
@@ -905,7 +905,7 @@ var en150 = {
     "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
   "new-request-form.attachments.choose-file-label":
-    "Choose a file or drag and drop here",
+    "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
@@ -955,7 +955,7 @@ var enAu = {
     "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
   "new-request-form.attachments.choose-file-label":
-    "Choose a file or drag and drop here",
+    "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
@@ -1005,7 +1005,7 @@ var enCa = {
     "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
   "new-request-form.attachments.choose-file-label":
-    "Choose a file or drag and drop here",
+    "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
@@ -1055,7 +1055,7 @@ var enGb = {
     "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
   "new-request-form.attachments.choose-file-label":
-    "Choose a file or drag and drop here",
+    "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
@@ -1105,7 +1105,7 @@ var enMy = {
     "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
   "new-request-form.attachments.choose-file-label":
-    "Choose a file or drag and drop here",
+    "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
@@ -1155,7 +1155,7 @@ var enPh = {
     "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
   "new-request-form.attachments.choose-file-label":
-    "Choose a file or drag and drop here",
+    "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
@@ -1205,7 +1205,7 @@ var enSe = {
     "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
   "new-request-form.attachments.choose-file-label":
-    "Choose a file or drag and drop here",
+    "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
@@ -1255,7 +1255,7 @@ var enUs = {
     "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
   "new-request-form.attachments.choose-file-label":
-    "Choose a file or drag and drop here",
+    "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
@@ -1305,7 +1305,7 @@ var enXDev = {
     "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
   "new-request-form.attachments.choose-file-label":
-    "Choose a file or drag and drop here",
+    "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
@@ -1424,7 +1424,7 @@ var enXObsolete = {
     "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
   "new-request-form.attachments.choose-file-label":
-    "Choose a file or drag and drop here",
+    "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
@@ -1539,7 +1539,7 @@ var enXTest = {
     "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
   "new-request-form.attachments.choose-file-label":
-    "Choose a file or drag and drop here",
+    "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
@@ -1751,7 +1751,7 @@ var et = {
     "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
   "new-request-form.attachments.choose-file-label":
-    "Choose a file or drag and drop here",
+    "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
@@ -1855,7 +1855,7 @@ var faAf = {
     "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
   "new-request-form.attachments.choose-file-label":
-    "Choose a file or drag and drop here",
+    "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
@@ -1905,7 +1905,7 @@ var fa = {
     "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
   "new-request-form.attachments.choose-file-label":
-    "Choose a file or drag and drop here",
+    "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
@@ -2005,7 +2005,7 @@ var fil = {
     "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
   "new-request-form.attachments.choose-file-label":
-    "Choose a file or drag and drop here",
+    "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
@@ -2055,7 +2055,7 @@ var fo = {
     "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
   "new-request-form.attachments.choose-file-label":
-    "Choose a file or drag and drop here",
+    "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
@@ -2212,7 +2212,7 @@ var ga = {
     "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
   "new-request-form.attachments.choose-file-label":
-    "Choose a file or drag and drop here",
+    "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
@@ -2362,7 +2362,7 @@ var hr = {
     "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
   "new-request-form.attachments.choose-file-label":
-    "Choose a file or drag and drop here",
+    "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
@@ -2467,7 +2467,7 @@ var hy = {
     "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
   "new-request-form.attachments.choose-file-label":
-    "Choose a file or drag and drop here",
+    "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
@@ -2571,7 +2571,7 @@ var is = {
     "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
   "new-request-form.attachments.choose-file-label":
-    "Choose a file or drag and drop here",
+    "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
@@ -2781,7 +2781,7 @@ var ka = {
     "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
   "new-request-form.attachments.choose-file-label":
-    "Choose a file or drag and drop here",
+    "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
@@ -2831,7 +2831,7 @@ var kk = {
     "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
   "new-request-form.attachments.choose-file-label":
-    "Choose a file or drag and drop here",
+    "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
@@ -2881,7 +2881,7 @@ var klDk = {
     "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
   "new-request-form.attachments.choose-file-label":
-    "Choose a file or drag and drop here",
+    "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
@@ -2981,7 +2981,7 @@ var ku = {
     "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
   "new-request-form.attachments.choose-file-label":
-    "Choose a file or drag and drop here",
+    "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
@@ -3031,7 +3031,7 @@ var lt = {
     "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
   "new-request-form.attachments.choose-file-label":
-    "Choose a file or drag and drop here",
+    "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
@@ -3081,7 +3081,7 @@ var lv = {
     "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
   "new-request-form.attachments.choose-file-label":
-    "Choose a file or drag and drop here",
+    "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
@@ -3131,7 +3131,7 @@ var mk = {
     "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
   "new-request-form.attachments.choose-file-label":
-    "Choose a file or drag and drop here",
+    "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
@@ -3181,7 +3181,7 @@ var mn = {
     "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
   "new-request-form.attachments.choose-file-label":
-    "Choose a file or drag and drop here",
+    "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
@@ -3231,7 +3231,7 @@ var ms = {
     "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
   "new-request-form.attachments.choose-file-label":
-    "Choose a file or drag and drop here",
+    "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
@@ -3281,7 +3281,7 @@ var mt = {
     "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
   "new-request-form.attachments.choose-file-label":
-    "Choose a file or drag and drop here",
+    "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
@@ -3331,7 +3331,7 @@ var my = {
     "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
   "new-request-form.attachments.choose-file-label":
-    "Choose a file or drag and drop here",
+    "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
@@ -3795,7 +3795,7 @@ var sk = {
     "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
   "new-request-form.attachments.choose-file-label":
-    "Choose a file or drag and drop here",
+    "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
@@ -3845,7 +3845,7 @@ var sl = {
     "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
   "new-request-form.attachments.choose-file-label":
-    "Choose a file or drag and drop here",
+    "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
@@ -3895,7 +3895,7 @@ var sq = {
     "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
   "new-request-form.attachments.choose-file-label":
-    "Choose a file or drag and drop here",
+    "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
@@ -3945,7 +3945,7 @@ var srMe = {
     "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
   "new-request-form.attachments.choose-file-label":
-    "Choose a file or drag and drop here",
+    "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
@@ -3995,7 +3995,7 @@ var sr = {
     "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
   "new-request-form.attachments.choose-file-label":
-    "Choose a file or drag and drop here",
+    "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
@@ -4200,7 +4200,7 @@ var uk = {
     "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
   "new-request-form.attachments.choose-file-label":
-    "Choose a file or drag and drop here",
+    "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
@@ -4250,7 +4250,7 @@ var ur = {
     "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
   "new-request-form.attachments.choose-file-label":
-    "Choose a file or drag and drop here",
+    "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
@@ -4300,7 +4300,7 @@ var uz = {
     "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
   "new-request-form.attachments.choose-file-label":
-    "Choose a file or drag and drop here",
+    "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
diff --git a/assets/shared-bundle.js b/assets/shared-bundle.js
index 8f31100a7..4fa655b56 100644
--- a/assets/shared-bundle.js
+++ b/assets/shared-bundle.js
@@ -62985,7 +62985,7 @@ let Ce = K$1(xe),
   Ye = Object.assign(Ce, { Group: Le, Label: Re, Description: Ge });
 
 export {
-  $e$1 as $,
+  Button as $,
   Anchor as A,
   SvgAlertWarningStroke as B,
   Close$4 as C,
@@ -63014,22 +63014,21 @@ export {
   Footer as Z,
   FooterItem as _,
   useTranslation as a,
-  Button as a0,
-  Close as a1,
-  addFlashNotification as a2,
-  debounce$3 as a3,
-  Alert as a4,
-  initI18next as a5,
-  loadTranslations as a6,
-  reactDomExports as a7,
-  ThemeProviders as a8,
-  createTheme as a9,
-  FLASH_NOTIFICATIONS_KEY as aa,
-  api as ab,
-  Ye as ac,
-  cn as ad,
-  yt as ae,
-  je as af,
+  Close as a0,
+  addFlashNotification as a1,
+  debounce$3 as a2,
+  Alert as a3,
+  initI18next as a4,
+  loadTranslations as a5,
+  reactDomExports as a6,
+  ThemeProviders as a7,
+  createTheme as a8,
+  FLASH_NOTIFICATIONS_KEY as a9,
+  api as aa,
+  Ye as ab,
+  cn as ac,
+  yt as ad,
+  je as ae,
   Textarea as b,
   commonjsGlobal as c,
   Field as d,
diff --git a/assets/tailwind-output.css b/assets/tailwind-output.css
index 18ebd87d5..b60db363a 100644
--- a/assets/tailwind-output.css
+++ b/assets/tailwind-output.css
@@ -714,6 +714,11 @@ video {
   margin-bottom: auto !important;
 }
 
+.mx-0\.5 {
+  margin-left: 0.125rem;
+  margin-right: 0.125rem;
+}
+
 .my-1 {
   margin-top: 0.25rem;
   margin-bottom: 0.25rem;
@@ -734,6 +739,14 @@ video {
   margin-bottom: 1.5rem;
 }
 
+.\!mt-0 {
+  margin-top: 0px !important;
+}
+
+.\!mt-6 {
+  margin-top: 1.5rem !important;
+}
+
 .mb-12 {
   margin-bottom: 3rem;
 }
@@ -774,6 +787,10 @@ video {
   margin-top: 0.5rem;
 }
 
+.mt-3 {
+  margin-top: 0.75rem;
+}
+
 .mt-\[1\.875rem\] {
   margin-top: 1.875rem;
 }
@@ -913,6 +930,14 @@ video {
   height: 1.5rem;
 }
 
+.\!min-h-\[7\.5rem\] {
+  min-height: 7.5rem !important;
+}
+
+.min-h-4 {
+  min-height: 1rem;
+}
+
 .min-h-\[15\.625rem\] {
   min-height: 15.625rem;
 }
@@ -953,6 +978,10 @@ video {
   width: 100vw;
 }
 
+.min-w-4 {
+  min-width: 1rem;
+}
+
 .min-w-\[10\.25rem\] {
   min-width: 10.25rem;
 }
@@ -1029,10 +1058,18 @@ video {
   resize: both;
 }
 
+.list-none {
+  list-style-type: none;
+}
+
 .grid-cols-2 {
   grid-template-columns: repeat(2, minmax(0, 1fr));
 }
 
+.grid-cols-3 {
+  grid-template-columns: repeat(3, minmax(0, 1fr));
+}
+
 .flex-row {
   flex-direction: row;
 }
@@ -1073,6 +1110,12 @@ video {
   gap: 1rem;
 }
 
+.space-x-4 > :not([hidden]) ~ :not([hidden]) {
+  --tw-space-x-reverse: 0;
+  margin-right: calc(1rem * var(--tw-space-x-reverse));
+  margin-left: calc(1rem * calc(1 - var(--tw-space-x-reverse)));
+}
+
 .space-x-gap-large > :not([hidden]) ~ :not([hidden]) {
   --tw-space-x-reverse: 0;
   margin-right: calc(1rem * var(--tw-space-x-reverse));
@@ -1125,6 +1168,14 @@ video {
   word-break: break-all;
 }
 
+.\!rounded-\[1\.25rem\] {
+  border-radius: 1.25rem !important;
+}
+
+.\!rounded-xl {
+  border-radius: 0.75rem !important;
+}
+
 .rounded {
   border-radius: 0.25rem;
 }
@@ -1186,6 +1237,11 @@ video {
   border-color: rgba(34, 34, 34, 0.05);
 }
 
+.\!bg-light-accent-2 {
+  --tw-bg-opacity: 1 !important;
+  background-color: rgb(254 244 255 / var(--tw-bg-opacity)) !important;
+}
+
 .\!bg-light-surface-3 {
   background-color: rgba(34, 34, 34, 0.05) !important;
 }
@@ -1402,6 +1458,10 @@ video {
   fill: #f50db4;
 }
 
+.\!p-4 {
+  padding: 1rem !important;
+}
+
 .p-2 {
   padding: 0.5rem;
 }
@@ -1427,6 +1487,11 @@ video {
   padding-bottom: 0px !important;
 }
 
+.\!py-3 {
+  padding-top: 0.75rem !important;
+  padding-bottom: 0.75rem !important;
+}
+
 .px-2 {
   padding-left: 0.5rem;
   padding-right: 0.5rem;
@@ -1603,6 +1668,11 @@ video {
     var(--tw-numeric-fraction);
 }
 
+.\!text-light-accent-1 {
+  --tw-text-opacity: 1 !important;
+  color: rgb(245 13 180 / var(--tw-text-opacity)) !important;
+}
+
 .\!text-light-neutral-1 {
   --tw-text-opacity: 1 !important;
   color: rgb(34 34 34 / var(--tw-text-opacity)) !important;
@@ -1890,6 +1960,15 @@ video {
   -moz-osx-font-smoothing: grayscale;
 }
 
+.\!heading-3 {
+  font-family: var(--font-basel-grotesk) !important;
+  font-size: 1.5rem !important;
+  font-weight: 485 !important;
+  line-height: 2rem !important;
+  -webkit-font-smoothing: antialiased !important;
+  -moz-osx-font-smoothing: grayscale !important;
+}
+
 .heading-3 {
   font-family: var(--font-basel-grotesk);
   font-size: 1.5rem;
@@ -1926,6 +2005,15 @@ video {
   -moz-osx-font-smoothing: grayscale;
 }
 
+.\!body-2 {
+  font-family: var(--font-basel-grotesk) !important;
+  font-size: 1rem !important;
+  font-weight: 485 !important;
+  line-height: 1/5rem !important;
+  -webkit-font-smoothing: antialiased !important;
+  -moz-osx-font-smoothing: grayscale !important;
+}
+
 .body-2 {
   font-family: var(--font-basel-grotesk);
   font-size: 1rem;
@@ -2025,6 +2113,14 @@ video {
   background-color: rgba(255, 255, 255, 0.12) !important;
 }
 
+.ck.ck-editor__main > .ck-editor__editable {
+  border-radius: 0.75rem !important;
+}
+
+.ck.ck-toolbar {
+  display: none !important;
+}
+
 .ck.ck-editor__top .ck-sticky-panel .ck-sticky-panel__content {
   border-width: 0px !important;
 }
@@ -2088,6 +2184,236 @@ video {
   margin-bottom: calc(0.75rem * var(--tw-space-y-reverse));
 }
 
+.custom-input {
+  border-radius: 0.75rem !important;
+  border-width: 0px !important;
+  background-color: rgba(34, 34, 34, 0.05) !important;
+  padding-top: 0.75rem !important;
+  padding-bottom: 0.75rem !important;
+  padding-left: 1rem !important;
+  padding-right: 1rem !important;
+  font-family: var(--font-basel-grotesk) !important;
+  font-size: 1rem !important;
+  font-weight: 485 !important;
+  line-height: 1/5rem !important;
+  -webkit-font-smoothing: antialiased !important;
+  -moz-osx-font-smoothing: grayscale !important;
+}
+
+.custom-input::-moz-placeholder {
+  --tw-text-opacity: 1 !important;
+  color: rgb(125 125 125 / var(--tw-text-opacity)) !important;
+}
+
+.custom-input::placeholder {
+  --tw-text-opacity: 1 !important;
+  color: rgb(125 125 125 / var(--tw-text-opacity)) !important;
+}
+
+.custom-input:where(.dark, .dark *) {
+  background-color: rgba(255, 255, 255, 0.12) !important;
+}
+
+.custom-input:where(.dark, .dark *)::-moz-placeholder {
+  --tw-text-opacity: 1 !important;
+  color: rgb(155 155 155 / var(--tw-text-opacity)) !important;
+}
+
+.custom-input:where(.dark, .dark *)::placeholder {
+  --tw-text-opacity: 1 !important;
+  color: rgb(155 155 155 / var(--tw-text-opacity)) !important;
+}
+
+.custom-combobox > div:first-child {
+  height: auto !important;
+  max-height: none !important;
+  border-radius: 0.75rem !important;
+  border-width: 0px !important;
+  background-color: rgba(34, 34, 34, 0.05) !important;
+  padding-top: 0.75rem !important;
+  padding-bottom: 0.75rem !important;
+  padding-left: 1rem !important;
+  padding-right: 1rem !important;
+  --tw-text-opacity: 1 !important;
+  color: rgb(125 125 125 / var(--tw-text-opacity)) !important;
+  font-family: var(--font-basel-grotesk) !important;
+  font-size: 1rem !important;
+  font-weight: 485 !important;
+  line-height: 1/5rem !important;
+  -webkit-font-smoothing: antialiased !important;
+  -moz-osx-font-smoothing: grayscale !important;
+}
+
+.custom-combobox > div:first-child:where(.dark, .dark *) {
+  background-color: rgba(255, 255, 255, 0.12) !important;
+  --tw-text-opacity: 1 !important;
+  color: rgb(155 155 155 / var(--tw-text-opacity)) !important;
+}
+
+.custom-combobox > div:nth-child(2) {
+  border-top-left-radius: 0px !important;
+  border-top-right-radius: 0px !important;
+  --tw-bg-opacity: 1 !important;
+  background-color: rgb(255 255 255 / var(--tw-bg-opacity)) !important;
+}
+
+.custom-combobox > div:nth-child(2):where(.dark, .dark *) {
+  --tw-bg-opacity: 1 !important;
+  background-color: rgb(19 19 19 / var(--tw-bg-opacity)) !important;
+}
+
+.custom-combobox > div:nth-child(2) {
+  ul {
+    border-radius: 0.75rem !important;
+  }
+  ul {
+    border-width: 0px !important;
+  }
+  ul {
+    background-color: rgba(34, 34, 34, 0.05) !important;
+  }
+  ul {
+    padding: 0px !important;
+  }
+  ul {
+    --tw-shadow: 0 0 #0000 !important;
+    --tw-shadow-colored: 0 0 #0000 !important;
+    box-shadow: var(--tw-ring-offset-shadow, 0 0 #0000),
+      var(--tw-ring-shadow, 0 0 #0000), var(--tw-shadow) !important;
+  }
+  ul {
+    font-family: var(--font-basel-grotesk) !important;
+    font-size: 1rem !important;
+    font-weight: 485 !important;
+    line-height: 1/5rem !important;
+    -webkit-font-smoothing: antialiased !important;
+    -moz-osx-font-smoothing: grayscale !important;
+  }
+  ul:where(.dark, .dark *) {
+    background-color: rgba(255, 255, 255, 0.12) !important;
+  }
+  ul {
+    li {
+      display: flex !important;
+    }
+    li {
+      flex-direction: row !important;
+    }
+    li {
+      justify-content: center !important;
+    }
+    li > :not([hidden]) ~ :not([hidden]) {
+      --tw-space-x-reverse: 0 !important;
+      margin-right: calc(0.75rem * var(--tw-space-x-reverse)) !important;
+      margin-left: calc(
+        0.75rem * calc(1 - var(--tw-space-x-reverse))
+      ) !important;
+    }
+    li:hover {
+      border-width: 0px !important;
+    }
+    li:hover {
+      background-color: rgba(34, 34, 34, 0.09) !important;
+    }
+    li:hover {
+      --tw-shadow: 0 0 #0000 !important;
+      --tw-shadow-colored: 0 0 #0000 !important;
+      box-shadow: var(--tw-ring-offset-shadow, 0 0 #0000),
+        var(--tw-ring-shadow, 0 0 #0000), var(--tw-shadow) !important;
+    }
+    li:where(.dark, .dark *):hover {
+      background-color: rgba(255, 255, 255, 0.16) !important;
+    }
+    li {
+      svg {
+        margin-top: 0.5rem !important;
+      }
+      svg {
+        fill: none !important;
+      }
+      svg {
+        --tw-text-opacity: 1 !important;
+        color: rgb(34 34 34 / var(--tw-text-opacity)) !important;
+      }
+      svg:where(.dark, .dark *) {
+        --tw-text-opacity: 1 !important;
+        color: rgb(255 255 255 / var(--tw-text-opacity)) !important;
+      }
+      div {
+        margin-top: 0.5rem !important;
+        margin-bottom: 0.5rem !important;
+      }
+      div {
+        --tw-text-opacity: 1 !important;
+        color: rgb(34 34 34 / var(--tw-text-opacity)) !important;
+      }
+      div {
+        font-family: var(--font-basel-grotesk) !important;
+        font-size: 1rem !important;
+        font-weight: 485 !important;
+        line-height: 1/5rem !important;
+        -webkit-font-smoothing: antialiased !important;
+        -moz-osx-font-smoothing: grayscale !important;
+      }
+      div:hover {
+        border-width: 0px !important;
+      }
+      div:hover {
+        border-color: transparent !important;
+      }
+      div:where(.dark, .dark *) {
+        --tw-text-opacity: 1 !important;
+        color: rgb(255 255 255 / var(--tw-text-opacity)) !important;
+      }
+    }
+  }
+}
+
+.custom-combobox > div > div > div > div {
+  margin-top: 0px !important;
+  margin-bottom: 0px !important;
+}
+
+.custom-combobox > div span {
+  --tw-text-opacity: 1 !important;
+  color: rgb(125 125 125 / var(--tw-text-opacity)) !important;
+  font-family: var(--font-basel-grotesk) !important;
+  font-size: 1rem !important;
+  font-weight: 485 !important;
+  line-height: 1/5rem !important;
+  -webkit-font-smoothing: antialiased !important;
+  -moz-osx-font-smoothing: grayscale !important;
+}
+
+.custom-combobox > div span:where(.dark, .dark *) {
+  --tw-text-opacity: 1 !important;
+  color: rgb(155 155 155 / var(--tw-text-opacity)) !important;
+}
+
+.custom-submit-button {
+  width: 16.75rem !important;
+  border-radius: 0.75rem !important;
+  --tw-bg-opacity: 1 !important;
+  background-color: rgb(245 13 180 / var(--tw-bg-opacity)) !important;
+  padding-top: 1rem !important;
+  padding-bottom: 1rem !important;
+  padding-left: 1rem !important;
+  padding-right: 1rem !important;
+  --tw-text-opacity: 1 !important;
+  color: rgb(255 255 255 / var(--tw-text-opacity)) !important;
+  font-family: var(--font-basel-grotesk) !important;
+  font-size: 1rem !important;
+  font-weight: 600 !important;
+  line-height: 1.5rem !important;
+  -webkit-font-smoothing: antialiased !important;
+  -moz-osx-font-smoothing: grayscale !important;
+}
+
+.custom-submit-button:where(.dark, .dark *) {
+  --tw-bg-opacity: 1 !important;
+  background-color: rgb(252 116 254 / var(--tw-bg-opacity)) !important;
+}
+
 .placeholder\:text-light-pink-vibrant::-moz-placeholder {
   --tw-text-opacity: 1;
   color: rgb(245 13 180 / var(--tw-text-opacity));
@@ -2098,6 +2424,11 @@ video {
   color: rgb(245 13 180 / var(--tw-text-opacity));
 }
 
+.hover\:\!bg-light-accent-2-hovered:hover {
+  --tw-bg-opacity: 1 !important;
+  background-color: rgb(254 235 252 / var(--tw-bg-opacity)) !important;
+}
+
 .hover\:bg-dark-accent-1-hovered:hover {
   --tw-bg-opacity: 1;
   background-color: rgb(253 60 254 / var(--tw-bg-opacity));
@@ -2146,11 +2477,20 @@ video {
   background-color: rgba(34, 34, 34, 0.09);
 }
 
+.hover\:\!text-light-accent-1-hovered:hover {
+  --tw-text-opacity: 1 !important;
+  color: rgb(199 10 146 / var(--tw-text-opacity)) !important;
+}
+
 .hover\:text-light-pink-vibrant:hover {
   --tw-text-opacity: 1;
   color: rgb(245 13 180 / var(--tw-text-opacity));
 }
 
+.hover\:\!no-underline:hover {
+  text-decoration-line: none !important;
+}
+
 .group:hover .group-hover\:fill-light-neutral-1 {
   fill: #222222;
 }
@@ -2374,8 +2714,18 @@ video {
   border-color: rgba(255, 255, 255, 0.12);
 }
 
-.dark\:\!bg-light-surface-3:where(.dark, .dark *) {
-  background-color: rgba(34, 34, 34, 0.05) !important;
+.dark\:\!bg-dark-accent-2:where(.dark, .dark *) {
+  --tw-bg-opacity: 1 !important;
+  background-color: rgb(54 26 55 / var(--tw-bg-opacity)) !important;
+}
+
+.dark\:\!bg-dark-surface-1:where(.dark, .dark *) {
+  --tw-bg-opacity: 1 !important;
+  background-color: rgb(19 19 19 / var(--tw-bg-opacity)) !important;
+}
+
+.dark\:\!bg-dark-surface-3:where(.dark, .dark *) {
+  background-color: rgba(255, 255, 255, 0.12) !important;
 }
 
 .dark\:bg-dark-accent-1:where(.dark, .dark *) {
@@ -2468,6 +2818,11 @@ video {
   fill: #fc74fe;
 }
 
+.dark\:\!text-dark-accent-1:where(.dark, .dark *) {
+  --tw-text-opacity: 1 !important;
+  color: rgb(252 116 254 / var(--tw-text-opacity)) !important;
+}
+
 .dark\:\!text-dark-neutral-1:where(.dark, .dark *) {
   --tw-text-opacity: 1 !important;
   color: rgb(255 255 255 / var(--tw-text-opacity)) !important;
@@ -2523,11 +2878,6 @@ video {
   color: rgb(33 201 94 / var(--tw-text-opacity));
 }
 
-.dark\:text-light-neutral-1:where(.dark, .dark *) {
-  --tw-text-opacity: 1;
-  color: rgb(34 34 34 / var(--tw-text-opacity));
-}
-
 .dark\:placeholder\:text-dark-pink-vibrant:where(
     .dark,
     .dark *
@@ -2559,6 +2909,11 @@ video {
   background-color: rgba(255, 255, 255, 0.16);
 }
 
+.hover\:dark\:\!bg-dark-accent-2-hovered:where(.dark, .dark *):hover {
+  --tw-bg-opacity: 1 !important;
+  background-color: rgb(81 13 67 / var(--tw-bg-opacity)) !important;
+}
+
 .hover\:dark\:bg-dark-accent-2:where(.dark, .dark *):hover {
   --tw-bg-opacity: 1;
   background-color: rgb(54 26 55 / var(--tw-bg-opacity));
@@ -2574,6 +2929,11 @@ video {
   color: rgb(252 116 254 / var(--tw-text-opacity));
 }
 
+.hover\:dark\:\!text-dark-accent-1-hovered:where(.dark, .dark *):hover {
+  --tw-text-opacity: 1 !important;
+  color: rgb(253 60 254 / var(--tw-text-opacity)) !important;
+}
+
 .group:hover .group-hover\:dark\:fill-dark-neutral-1:where(.dark, .dark *) {
   fill: #ffffff;
 }
diff --git a/src/modules/new-request-form/NewRequestForm.tsx b/src/modules/new-request-form/NewRequestForm.tsx
index 67624fc83..30db97e9c 100644
--- a/src/modules/new-request-form/NewRequestForm.tsx
+++ b/src/modules/new-request-form/NewRequestForm.tsx
@@ -1,5 +1,5 @@
 import type { AnswerBot, Field, RequestForm } from "./data-types";
-import { useCallback, useEffect, useState } from "react";
+import { useCallback, useState } from "react";
 import { Input } from "./fields/Input";
 import { TextArea } from "./fields/textarea/TextArea";
 import { DropDown } from "./fields/DropDown";
@@ -18,12 +18,12 @@ import { DatePicker } from "./fields/DatePicker";
 import { CcField } from "./fields/cc-field/CcField";
 import { CreditCard } from "./fields/CreditCard";
 import { Tagger } from "./fields/Tagger";
-import { SuggestedArticles } from "./suggested-articles/SuggestedArticles";
 import { AnswerBotModal } from "./answer-bot-modal/AnswerBotModal";
 import { useTranslation } from "react-i18next";
-import { Paragraph } from "@zendeskgarden/react-typography";
+import { Paragraph, Span } from "@zendeskgarden/react-typography";
 import { LookupField } from "./fields/LookupField";
 import type { Organization } from "./data-types/Organization";
+import { Label } from "@zendeskgarden/react-forms";
 
 export interface NewRequestFormProps {
   requestForm: RequestForm;
@@ -195,17 +195,17 @@ export function NewRequestForm({
           switch (field.type) {
             case "subject":
               return (
-                <>
+                <div className="custom-form-field-layout">
+                  <Label className="custom-title">
+                    Subject
+                    <Span aria-hidden="true">*</Span>
+                  </Label>
                   <Input
                     key={field.name}
                     field={field}
                     onChange={(value) => handleChange(field, value)}
                   />
-                  <SuggestedArticles
-                    query={field.value as string | undefined}
-                    locale={locale}
-                  />
-                </>
+                </div>
               );
             case "text":
             case "integer":
@@ -298,8 +298,11 @@ export function NewRequestForm({
                 />
               );
             case "multiselect":
+              if (field.label.includes("RA:")) {
+                return <MultiSelect field={field} />;
+              }
               return <MultiSelect field={field} />;
-            // Issue type
+            // Field for Issue type
             case "tagger":
               return (
                 <Tagger
@@ -330,10 +333,10 @@ export function NewRequestForm({
         {inline_attachments_fields.map(({ type, name, value }, index) => (
           <input key={index} type={type} name={name} value={value} />
         ))}
-        <Footer>
+        <Footer className="!mt-0">
           {(ticket_form_field.options.length === 0 ||
             ticket_form_field.value) && (
-            <Button isPrimary type="submit">
+            <Button isPrimary type="submit" className="custom-submit-button">
               {t("new-request-form.submit", "Submit")}
             </Button>
           )}
diff --git a/src/modules/new-request-form/fields/EmptyValueOption.tsx b/src/modules/new-request-form/fields/EmptyValueOption.tsx
index 8586aadee..6ae1c0f59 100644
--- a/src/modules/new-request-form/fields/EmptyValueOption.tsx
+++ b/src/modules/new-request-form/fields/EmptyValueOption.tsx
@@ -7,7 +7,7 @@ export function EmptyValueOption(): ReactElement {
 
   return (
     <>
-      <Span aria-hidden="true">-</Span>
+      <Span aria-hidden="true">Select an option</Span>
       <Span hidden>
         {t("new-request-form.dropdown.empty-option", "Select an option")}
       </Span>
diff --git a/src/modules/new-request-form/fields/Input.tsx b/src/modules/new-request-form/fields/Input.tsx
index 15afcab4d..7281e0676 100644
--- a/src/modules/new-request-form/fields/Input.tsx
+++ b/src/modules/new-request-form/fields/Input.tsx
@@ -37,13 +37,16 @@ export function Input({ field, onChange }: InputProps): JSX.Element {
       <GardenInput
         name={name}
         type={inputType}
-        defaultValue={value as string}
+        defaultValue={
+          value && value !== "" ? (value as string) : `Enter ${label}`
+        }
         validation={error ? "error" : undefined}
         required={required}
         onChange={(e) => {
           onChange && onChange(e.target.value);
         }}
         autoComplete={autocomplete}
+        className="custom-input"
         {...stepProp}
       />
       {error && <Message validation="error">{error}</Message>}
diff --git a/src/modules/new-request-form/fields/Tagger.tsx b/src/modules/new-request-form/fields/Tagger.tsx
index 019bc070a..a568e0508 100644
--- a/src/modules/new-request-form/fields/Tagger.tsx
+++ b/src/modules/new-request-form/fields/Tagger.tsx
@@ -77,6 +77,7 @@ export function Tagger({ field, onChange }: TaggerProps): JSX.Element {
           (selection as ISelectedOption | null)?.label ?? <EmptyValueOption />
         }
         isExpanded={isExpanded}
+        className="custom-combobox"
       >
         {currentGroup.type === "SubGroup" && (
           <Option {...currentGroup.backOption} />
diff --git a/src/modules/new-request-form/fields/attachments/Attachments.tsx b/src/modules/new-request-form/fields/attachments/Attachments.tsx
index 3e7b68673..6a61d0994 100644
--- a/src/modules/new-request-form/fields/attachments/Attachments.tsx
+++ b/src/modules/new-request-form/fields/attachments/Attachments.tsx
@@ -11,7 +11,7 @@ import {
   Title,
   useToast,
 } from "@zendeskgarden/react-notifications";
-import { useCallback } from "react";
+import { FC, useCallback } from "react";
 import { useDropzone } from "react-dropzone";
 import { useTranslation } from "react-i18next";
 import type { AttachmentField } from "../../data-types";
@@ -181,14 +181,15 @@ export function Attachments({ field }: AttachmentProps): JSX.Element {
   };
 
   return (
-    <div className="custom-form-field-layout">
+    <GardenField className="custom-form-field-layout">
       <Label className="custom-title">{label}</Label>
       {error && <Message validation="error">{error}</Message>}
       <FileUpload
         {...getRootProps()}
         isDragging={isDragActive}
-        className="!border-0 !bg-light-surface-3 dark:!bg-light-surface-3"
+        className="!border-0 !bg-light-surface-3 dark:!bg-dark-surface-3 !rounded-xl !py-3 flex flex-row space-x-4"
       >
+        <File />
         {isDragActive ? (
           <span>
             {t(
@@ -197,7 +198,7 @@ export function Attachments({ field }: AttachmentProps): JSX.Element {
             )}
           </span>
         ) : (
-          <span className="label-2 !text-light-neutral-1 dark:!text-dark-neutral-1">
+          <span className="button-label-2 !text-light-neutral-1 dark:!text-dark-neutral-1">
             {t(
               "new-request-form.attachments.choose-file-label",
               "Add file or drop files here"
@@ -226,6 +227,24 @@ export function Attachments({ field }: AttachmentProps): JSX.Element {
             />
           )
       )}
-    </div>
+    </GardenField>
   );
 }
+
+const File: FC = () => {
+  return (
+    <svg
+      className="mx-0.5 min-w-4 min-h-4"
+      xmlns="http://www.w3.org/2000/svg"
+      width="25"
+      height="24"
+      viewBox="0 0 25 24"
+      fill="none"
+    >
+      <path
+        d="M15.25 6V3.75L19.75 8.25H17.5C15.92 8.25 15.25 7.58 15.25 6ZM17.5 9.75C15.08 9.75 13.75 8.42 13.75 6V3H8.5C6.5 3 5.5 4 5.5 6V18C5.5 20 6.5 21 8.5 21H17.5C19.5 21 20.5 20 20.5 18V9.75H17.5Z"
+        className="fill-light-neutral-1 dark:fill-dark-neutral-1"
+      />
+    </svg>
+  );
+};
diff --git a/src/modules/new-request-form/fields/textarea/TextArea.tsx b/src/modules/new-request-form/fields/textarea/TextArea.tsx
index fd09a254d..d673511d4 100644
--- a/src/modules/new-request-form/fields/textarea/TextArea.tsx
+++ b/src/modules/new-request-form/fields/textarea/TextArea.tsx
@@ -45,7 +45,7 @@ export function TextArea({
   });
 
   return (
-    <div className="custom-form-field-layout">
+    <GardenField className="custom-form-field-layout">
       <Label className="custom-title">
         {label}
         {required && <Span aria-hidden="true">*</Span>}
@@ -70,6 +70,6 @@ export function TextArea({
           dangerouslySetInnerHTML={{ __html: description }}
         />
       )}
-    </div>
+    </GardenField>
   );
 }
diff --git a/src/modules/new-request-form/related-articles/RelatedArticles.tsx b/src/modules/new-request-form/related-articles/RelatedArticles.tsx
new file mode 100644
index 000000000..421ded9c9
--- /dev/null
+++ b/src/modules/new-request-form/related-articles/RelatedArticles.tsx
@@ -0,0 +1,94 @@
+import { Anchor } from "@zendeskgarden/react-buttons";
+import { FC } from "react";
+import styled, { keyframes } from "styled-components";
+import type { Field } from "../data-types";
+import { Hint, Label } from "@zendeskgarden/react-forms";
+import { Span } from "@zendeskgarden/react-typography";
+
+interface MultiSelectProps {
+  field: Field;
+}
+
+const slideIn = keyframes`
+  from {
+    grid-template-rows: 0fr;
+  }
+  to {
+    grid-template-rows: 1fr;
+  }
+`;
+
+const Container = styled.div`
+  display: grid;
+  animation: ${slideIn} 200ms forwards;
+`;
+
+const InnerContainer = styled.div`
+  overflow: hidden;
+`;
+
+const ListItem = styled.li`
+  margin: ${(props) => props.theme.space.sm} 0;
+`;
+
+export function SuggestedArticles({
+  field,
+}: MultiSelectProps): JSX.Element | null {
+  const { label, options, required, description } = field;
+
+  return options.length > 0 ? (
+    <Container data-test-id="suggested-articles" className="!mt-6">
+      <InnerContainer>
+        <Label className="custom-title">
+          {label}
+          {required && <Span aria-hidden="true">*</Span>}
+        </Label>
+        {description && (
+          <Hint
+            className="custom-hint"
+            dangerouslySetInnerHTML={{ __html: description }}
+          />
+        )}
+        <div className="grid grid-cols-3 gap-4 mt-3">
+          {options.map((option, index) => {
+            if (index <= 2) {
+              return (
+                <ListItem
+                  key={option.value}
+                  className="col-span-1 !min-h-[7.5rem] list-none !rounded-[1.25rem]"
+                >
+                  <Anchor href={option.value} className="hover:!no-underline">
+                    <div className="col-span-1 !bg-light-accent-2 dark:!bg-dark-accent-2 hover:!bg-light-accent-2-hovered hover:dark:!bg-dark-accent-2-hovered !body-2 !text-light-accent-1 hover:!text-light-accent-1-hovered hover:dark:!text-dark-accent-1-hovered dark:!text-dark-accent-1 !min-h-[7.5rem] list-none !p-4 !rounded-[1.25rem] flex flex-col justify-between hover:!no-underline">
+                      <Book />
+                      <p>{option.name}</p>
+                    </div>
+                  </Anchor>
+                </ListItem>
+              );
+            } else {
+              return null;
+            }
+          })}
+        </div>
+      </InnerContainer>
+    </Container>
+  ) : null;
+}
+
+const Book: FC = () => {
+  return (
+    <svg
+      className="mx-0.5 min-w-4 min-h-4"
+      xmlns="http://www.w3.org/2000/svg"
+      width="25"
+      height="24"
+      viewBox="0 0 25 24"
+      fill="none"
+    >
+      <path
+        d="M21.334 5.31967V18.3297C21.334 18.6597 21.0141 18.8898 20.6841 18.7998C18.3001 18.1208 15.907 18.1177 13.521 19.3077C13.32 19.4077 13.083 19.2717 13.083 19.0467V5.85276C13.083 5.78576 13.1041 5.71877 13.1431 5.66477C13.7661 4.80977 14.73 4.21471 15.853 4.07871C17.665 3.85871 19.4071 4.07879 21.0481 4.86179C21.2231 4.94479 21.334 5.12667 21.334 5.31967ZM8.81396 4.07968C7.00196 3.85968 5.2599 4.07976 3.6189 4.86276C3.4449 4.94576 3.33398 5.12777 3.33398 5.32077V18.3308C3.33398 18.6608 3.65389 18.8908 3.98389 18.8008C6.36789 18.1218 8.76097 18.1187 11.147 19.3087C11.348 19.4087 11.585 19.2727 11.585 19.0477V5.85373C11.585 5.78673 11.5639 5.71974 11.5249 5.66574C10.9009 4.81074 9.93796 4.21568 8.81396 4.07968Z"
+        className="fill-light-accent-1 dark:fill-dark-accent-1"
+      />
+    </svg>
+  );
+};
diff --git a/src/modules/new-request-form/suggested-articles/SuggestedArticles.tsx b/src/modules/new-request-form/suggested-articles/SuggestedArticles.tsx
deleted file mode 100644
index ad3ce67fb..000000000
--- a/src/modules/new-request-form/suggested-articles/SuggestedArticles.tsx
+++ /dev/null
@@ -1,121 +0,0 @@
-import { Anchor } from "@zendeskgarden/react-buttons";
-import { useEffect, useRef, useState } from "react";
-import styled, { keyframes } from "styled-components";
-import { useDebounce } from "../useDebounce";
-import { useTranslation } from "react-i18next";
-
-interface SuggestedArticlesProps {
-  query?: string;
-  locale: string;
-}
-
-interface SuggestedArticle {
-  name: string;
-  html_url: string;
-}
-
-interface SuggestedArticlesResponse {
-  results: SuggestedArticle[];
-}
-
-const slideIn = keyframes`
-  from {
-    grid-template-rows: 0fr;
-  }
-  to {
-    grid-template-rows: 1fr;
-  }
-`;
-
-const Container = styled.div`
-  display: grid;
-  animation: ${slideIn} 200ms forwards;
-`;
-
-const InnerContainer = styled.div`
-  overflow: hidden;
-`;
-
-const UnstyledList = styled.ul`
-  list-style: none;
-  padding: 0;
-  margin: 0;
-`;
-
-const ListItem = styled.li`
-  margin: ${(props) => props.theme.space.sm} 0;
-`;
-
-function hasMinLength(value: string): boolean {
-  const firstLetter = value.charCodeAt(0);
-  /*
-   * Special case considering CJK characters. Since ideographs represent
-   * whole words, we want to start searching when just two has been typed.
-   *
-   * Unicode range reference:
-   * http://www.unicode.org/versions/Unicode5.0.0/ch12.pdf#G16616
-   */
-  if (firstLetter >= 0x4e00 && firstLetter <= 0x2fa1f) {
-    return value.length >= 2;
-  } else {
-    return value.length >= 3;
-  }
-}
-
-type RequestsCache = Record<string, SuggestedArticle[]>;
-
-export function SuggestedArticles({
-  query: inputQuery,
-  locale,
-}: SuggestedArticlesProps): JSX.Element | null {
-  const debouncedQuery = useDebounce(inputQuery, 500);
-  const [articles, setArticles] = useState<SuggestedArticle[]>([]);
-  const requestsCache = useRef<RequestsCache>({});
-  const { t } = useTranslation();
-
-  useEffect(() => {
-    const query = debouncedQuery?.trim().toLocaleLowerCase();
-
-    if (!query || !hasMinLength(query)) {
-      setArticles([]);
-      return;
-    }
-
-    const requestUrl = new URL(
-      `${window.location.origin}/api/v2/help_center/deflection/suggestions.json`
-    );
-    requestUrl.searchParams.append("locale", locale);
-    requestUrl.searchParams.append("query", query);
-
-    const cachedResponse = requestsCache.current[requestUrl.toString()];
-
-    if (cachedResponse) {
-      setArticles(cachedResponse);
-      return;
-    }
-
-    fetch(requestUrl)
-      .then((response) => response.json())
-      .then(({ results }: SuggestedArticlesResponse) => {
-        requestsCache.current[requestUrl.toString()] = results;
-        setArticles(results);
-      });
-  }, [debouncedQuery, locale]);
-
-  return articles.length > 0 ? (
-    <Container data-test-id="suggested-articles">
-      <InnerContainer>
-        <h2>
-          {t("new-request-form.suggested-articles", "Suggested articles")}
-        </h2>
-        <UnstyledList>
-          {articles.map((article) => (
-            <ListItem key={article.html_url}>
-              <Anchor href={article.html_url}>{article.name}</Anchor>
-            </ListItem>
-          ))}
-        </UnstyledList>
-      </InnerContainer>
-    </Container>
-  ) : null;
-}
diff --git a/src/modules/new-request-form/translations/en-us.yml b/src/modules/new-request-form/translations/en-us.yml
index b958eab73..b64b23ca7 100644
--- a/src/modules/new-request-form/translations/en-us.yml
+++ b/src/modules/new-request-form/translations/en-us.yml
@@ -65,7 +65,7 @@ parts:
       key: "new-request-form.suggested-articles"
       title: "Title for the suggested articles section"
       screenshot: "https://drive.google.com/file/d/1enaOJceIEIVn_uYqvaF4AHlE1_RIpjqe/view?usp=drive_link"
-      value: "Suggested articles"
+      value: "Related articles"
   - translation:
       key: "new-request-form.attachments.upload-error-title"
       title: "Title of the notification shown when the upload of an attachment failed"
@@ -85,7 +85,7 @@ parts:
       key: "new-request-form.attachments.choose-file-label"
       title: "Label for the attachments field"
       screenshot: "https://drive.google.com/file/d/1T_2Eahrfs8iITZWvgAR6wxrxEdsy2D2G/view?usp=drive_link"
-      value: "Choose a file or drag and drop here"
+      value: "Add file or drop files here"
   - translation:
       key: "new-request-form.attachments.stop-upload"
       title: "Tooltip for the button for stopping the upload of an attachment"
diff --git a/src/modules/new-request-form/translations/locales/af.json b/src/modules/new-request-form/translations/locales/af.json
index 1ed70bf4e..d9767af1e 100644
--- a/src/modules/new-request-form/translations/locales/af.json
+++ b/src/modules/new-request-form/translations/locales/af.json
@@ -8,7 +8,7 @@
   "new-request-form.answer-bot-modal.solve-request": "Yes, close my request",
   "new-request-form.answer-bot-modal.title": "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
-  "new-request-form.attachments.choose-file-label": "Choose a file or drag and drop here",
+  "new-request-form.attachments.choose-file-label": "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
diff --git a/src/modules/new-request-form/translations/locales/az.json b/src/modules/new-request-form/translations/locales/az.json
index 1ed70bf4e..d9767af1e 100644
--- a/src/modules/new-request-form/translations/locales/az.json
+++ b/src/modules/new-request-form/translations/locales/az.json
@@ -8,7 +8,7 @@
   "new-request-form.answer-bot-modal.solve-request": "Yes, close my request",
   "new-request-form.answer-bot-modal.title": "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
-  "new-request-form.attachments.choose-file-label": "Choose a file or drag and drop here",
+  "new-request-form.attachments.choose-file-label": "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
diff --git a/src/modules/new-request-form/translations/locales/bn.json b/src/modules/new-request-form/translations/locales/bn.json
index 1ed70bf4e..d9767af1e 100644
--- a/src/modules/new-request-form/translations/locales/bn.json
+++ b/src/modules/new-request-form/translations/locales/bn.json
@@ -8,7 +8,7 @@
   "new-request-form.answer-bot-modal.solve-request": "Yes, close my request",
   "new-request-form.answer-bot-modal.title": "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
-  "new-request-form.attachments.choose-file-label": "Choose a file or drag and drop here",
+  "new-request-form.attachments.choose-file-label": "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
diff --git a/src/modules/new-request-form/translations/locales/bs.json b/src/modules/new-request-form/translations/locales/bs.json
index 1ed70bf4e..d9767af1e 100644
--- a/src/modules/new-request-form/translations/locales/bs.json
+++ b/src/modules/new-request-form/translations/locales/bs.json
@@ -8,7 +8,7 @@
   "new-request-form.answer-bot-modal.solve-request": "Yes, close my request",
   "new-request-form.answer-bot-modal.title": "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
-  "new-request-form.attachments.choose-file-label": "Choose a file or drag and drop here",
+  "new-request-form.attachments.choose-file-label": "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
diff --git a/src/modules/new-request-form/translations/locales/cy.json b/src/modules/new-request-form/translations/locales/cy.json
index 1ed70bf4e..d9767af1e 100644
--- a/src/modules/new-request-form/translations/locales/cy.json
+++ b/src/modules/new-request-form/translations/locales/cy.json
@@ -8,7 +8,7 @@
   "new-request-form.answer-bot-modal.solve-request": "Yes, close my request",
   "new-request-form.answer-bot-modal.title": "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
-  "new-request-form.attachments.choose-file-label": "Choose a file or drag and drop here",
+  "new-request-form.attachments.choose-file-label": "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
diff --git a/src/modules/new-request-form/translations/locales/en-001.json b/src/modules/new-request-form/translations/locales/en-001.json
index 1ed70bf4e..d9767af1e 100644
--- a/src/modules/new-request-form/translations/locales/en-001.json
+++ b/src/modules/new-request-form/translations/locales/en-001.json
@@ -8,7 +8,7 @@
   "new-request-form.answer-bot-modal.solve-request": "Yes, close my request",
   "new-request-form.answer-bot-modal.title": "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
-  "new-request-form.attachments.choose-file-label": "Choose a file or drag and drop here",
+  "new-request-form.attachments.choose-file-label": "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
diff --git a/src/modules/new-request-form/translations/locales/en-150.json b/src/modules/new-request-form/translations/locales/en-150.json
index 1ed70bf4e..d9767af1e 100644
--- a/src/modules/new-request-form/translations/locales/en-150.json
+++ b/src/modules/new-request-form/translations/locales/en-150.json
@@ -8,7 +8,7 @@
   "new-request-form.answer-bot-modal.solve-request": "Yes, close my request",
   "new-request-form.answer-bot-modal.title": "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
-  "new-request-form.attachments.choose-file-label": "Choose a file or drag and drop here",
+  "new-request-form.attachments.choose-file-label": "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
diff --git a/src/modules/new-request-form/translations/locales/en-au.json b/src/modules/new-request-form/translations/locales/en-au.json
index 1ed70bf4e..d9767af1e 100644
--- a/src/modules/new-request-form/translations/locales/en-au.json
+++ b/src/modules/new-request-form/translations/locales/en-au.json
@@ -8,7 +8,7 @@
   "new-request-form.answer-bot-modal.solve-request": "Yes, close my request",
   "new-request-form.answer-bot-modal.title": "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
-  "new-request-form.attachments.choose-file-label": "Choose a file or drag and drop here",
+  "new-request-form.attachments.choose-file-label": "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
diff --git a/src/modules/new-request-form/translations/locales/en-ca.json b/src/modules/new-request-form/translations/locales/en-ca.json
index 1ed70bf4e..d9767af1e 100644
--- a/src/modules/new-request-form/translations/locales/en-ca.json
+++ b/src/modules/new-request-form/translations/locales/en-ca.json
@@ -8,7 +8,7 @@
   "new-request-form.answer-bot-modal.solve-request": "Yes, close my request",
   "new-request-form.answer-bot-modal.title": "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
-  "new-request-form.attachments.choose-file-label": "Choose a file or drag and drop here",
+  "new-request-form.attachments.choose-file-label": "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
diff --git a/src/modules/new-request-form/translations/locales/en-gb.json b/src/modules/new-request-form/translations/locales/en-gb.json
index 1ed70bf4e..d9767af1e 100644
--- a/src/modules/new-request-form/translations/locales/en-gb.json
+++ b/src/modules/new-request-form/translations/locales/en-gb.json
@@ -8,7 +8,7 @@
   "new-request-form.answer-bot-modal.solve-request": "Yes, close my request",
   "new-request-form.answer-bot-modal.title": "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
-  "new-request-form.attachments.choose-file-label": "Choose a file or drag and drop here",
+  "new-request-form.attachments.choose-file-label": "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
diff --git a/src/modules/new-request-form/translations/locales/en-my.json b/src/modules/new-request-form/translations/locales/en-my.json
index 1ed70bf4e..d9767af1e 100644
--- a/src/modules/new-request-form/translations/locales/en-my.json
+++ b/src/modules/new-request-form/translations/locales/en-my.json
@@ -8,7 +8,7 @@
   "new-request-form.answer-bot-modal.solve-request": "Yes, close my request",
   "new-request-form.answer-bot-modal.title": "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
-  "new-request-form.attachments.choose-file-label": "Choose a file or drag and drop here",
+  "new-request-form.attachments.choose-file-label": "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
diff --git a/src/modules/new-request-form/translations/locales/en-ph.json b/src/modules/new-request-form/translations/locales/en-ph.json
index 1ed70bf4e..d9767af1e 100644
--- a/src/modules/new-request-form/translations/locales/en-ph.json
+++ b/src/modules/new-request-form/translations/locales/en-ph.json
@@ -8,7 +8,7 @@
   "new-request-form.answer-bot-modal.solve-request": "Yes, close my request",
   "new-request-form.answer-bot-modal.title": "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
-  "new-request-form.attachments.choose-file-label": "Choose a file or drag and drop here",
+  "new-request-form.attachments.choose-file-label": "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
diff --git a/src/modules/new-request-form/translations/locales/en-se.json b/src/modules/new-request-form/translations/locales/en-se.json
index 1ed70bf4e..d9767af1e 100644
--- a/src/modules/new-request-form/translations/locales/en-se.json
+++ b/src/modules/new-request-form/translations/locales/en-se.json
@@ -8,7 +8,7 @@
   "new-request-form.answer-bot-modal.solve-request": "Yes, close my request",
   "new-request-form.answer-bot-modal.title": "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
-  "new-request-form.attachments.choose-file-label": "Choose a file or drag and drop here",
+  "new-request-form.attachments.choose-file-label": "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
diff --git a/src/modules/new-request-form/translations/locales/en-us.json b/src/modules/new-request-form/translations/locales/en-us.json
index 1ed70bf4e..d9767af1e 100644
--- a/src/modules/new-request-form/translations/locales/en-us.json
+++ b/src/modules/new-request-form/translations/locales/en-us.json
@@ -8,7 +8,7 @@
   "new-request-form.answer-bot-modal.solve-request": "Yes, close my request",
   "new-request-form.answer-bot-modal.title": "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
-  "new-request-form.attachments.choose-file-label": "Choose a file or drag and drop here",
+  "new-request-form.attachments.choose-file-label": "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
diff --git a/src/modules/new-request-form/translations/locales/en-x-dev.json b/src/modules/new-request-form/translations/locales/en-x-dev.json
index 1ed70bf4e..d9767af1e 100644
--- a/src/modules/new-request-form/translations/locales/en-x-dev.json
+++ b/src/modules/new-request-form/translations/locales/en-x-dev.json
@@ -8,7 +8,7 @@
   "new-request-form.answer-bot-modal.solve-request": "Yes, close my request",
   "new-request-form.answer-bot-modal.title": "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
-  "new-request-form.attachments.choose-file-label": "Choose a file or drag and drop here",
+  "new-request-form.attachments.choose-file-label": "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
diff --git a/src/modules/new-request-form/translations/locales/en-x-obsolete.json b/src/modules/new-request-form/translations/locales/en-x-obsolete.json
index 1ed70bf4e..d9767af1e 100644
--- a/src/modules/new-request-form/translations/locales/en-x-obsolete.json
+++ b/src/modules/new-request-form/translations/locales/en-x-obsolete.json
@@ -8,7 +8,7 @@
   "new-request-form.answer-bot-modal.solve-request": "Yes, close my request",
   "new-request-form.answer-bot-modal.title": "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
-  "new-request-form.attachments.choose-file-label": "Choose a file or drag and drop here",
+  "new-request-form.attachments.choose-file-label": "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
diff --git a/src/modules/new-request-form/translations/locales/en-x-test.json b/src/modules/new-request-form/translations/locales/en-x-test.json
index 1ed70bf4e..d9767af1e 100644
--- a/src/modules/new-request-form/translations/locales/en-x-test.json
+++ b/src/modules/new-request-form/translations/locales/en-x-test.json
@@ -8,7 +8,7 @@
   "new-request-form.answer-bot-modal.solve-request": "Yes, close my request",
   "new-request-form.answer-bot-modal.title": "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
-  "new-request-form.attachments.choose-file-label": "Choose a file or drag and drop here",
+  "new-request-form.attachments.choose-file-label": "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
diff --git a/src/modules/new-request-form/translations/locales/et.json b/src/modules/new-request-form/translations/locales/et.json
index 1ed70bf4e..d9767af1e 100644
--- a/src/modules/new-request-form/translations/locales/et.json
+++ b/src/modules/new-request-form/translations/locales/et.json
@@ -8,7 +8,7 @@
   "new-request-form.answer-bot-modal.solve-request": "Yes, close my request",
   "new-request-form.answer-bot-modal.title": "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
-  "new-request-form.attachments.choose-file-label": "Choose a file or drag and drop here",
+  "new-request-form.attachments.choose-file-label": "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
diff --git a/src/modules/new-request-form/translations/locales/fa-af.json b/src/modules/new-request-form/translations/locales/fa-af.json
index 1ed70bf4e..d9767af1e 100644
--- a/src/modules/new-request-form/translations/locales/fa-af.json
+++ b/src/modules/new-request-form/translations/locales/fa-af.json
@@ -8,7 +8,7 @@
   "new-request-form.answer-bot-modal.solve-request": "Yes, close my request",
   "new-request-form.answer-bot-modal.title": "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
-  "new-request-form.attachments.choose-file-label": "Choose a file or drag and drop here",
+  "new-request-form.attachments.choose-file-label": "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
diff --git a/src/modules/new-request-form/translations/locales/fa.json b/src/modules/new-request-form/translations/locales/fa.json
index 1ed70bf4e..d9767af1e 100644
--- a/src/modules/new-request-form/translations/locales/fa.json
+++ b/src/modules/new-request-form/translations/locales/fa.json
@@ -8,7 +8,7 @@
   "new-request-form.answer-bot-modal.solve-request": "Yes, close my request",
   "new-request-form.answer-bot-modal.title": "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
-  "new-request-form.attachments.choose-file-label": "Choose a file or drag and drop here",
+  "new-request-form.attachments.choose-file-label": "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
diff --git a/src/modules/new-request-form/translations/locales/fil.json b/src/modules/new-request-form/translations/locales/fil.json
index 1ed70bf4e..d9767af1e 100644
--- a/src/modules/new-request-form/translations/locales/fil.json
+++ b/src/modules/new-request-form/translations/locales/fil.json
@@ -8,7 +8,7 @@
   "new-request-form.answer-bot-modal.solve-request": "Yes, close my request",
   "new-request-form.answer-bot-modal.title": "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
-  "new-request-form.attachments.choose-file-label": "Choose a file or drag and drop here",
+  "new-request-form.attachments.choose-file-label": "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
diff --git a/src/modules/new-request-form/translations/locales/fo.json b/src/modules/new-request-form/translations/locales/fo.json
index 1ed70bf4e..d9767af1e 100644
--- a/src/modules/new-request-form/translations/locales/fo.json
+++ b/src/modules/new-request-form/translations/locales/fo.json
@@ -8,7 +8,7 @@
   "new-request-form.answer-bot-modal.solve-request": "Yes, close my request",
   "new-request-form.answer-bot-modal.title": "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
-  "new-request-form.attachments.choose-file-label": "Choose a file or drag and drop here",
+  "new-request-form.attachments.choose-file-label": "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
diff --git a/src/modules/new-request-form/translations/locales/ga.json b/src/modules/new-request-form/translations/locales/ga.json
index 1ed70bf4e..d9767af1e 100644
--- a/src/modules/new-request-form/translations/locales/ga.json
+++ b/src/modules/new-request-form/translations/locales/ga.json
@@ -8,7 +8,7 @@
   "new-request-form.answer-bot-modal.solve-request": "Yes, close my request",
   "new-request-form.answer-bot-modal.title": "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
-  "new-request-form.attachments.choose-file-label": "Choose a file or drag and drop here",
+  "new-request-form.attachments.choose-file-label": "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
diff --git a/src/modules/new-request-form/translations/locales/hr.json b/src/modules/new-request-form/translations/locales/hr.json
index 1ed70bf4e..d9767af1e 100644
--- a/src/modules/new-request-form/translations/locales/hr.json
+++ b/src/modules/new-request-form/translations/locales/hr.json
@@ -8,7 +8,7 @@
   "new-request-form.answer-bot-modal.solve-request": "Yes, close my request",
   "new-request-form.answer-bot-modal.title": "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
-  "new-request-form.attachments.choose-file-label": "Choose a file or drag and drop here",
+  "new-request-form.attachments.choose-file-label": "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
diff --git a/src/modules/new-request-form/translations/locales/hy.json b/src/modules/new-request-form/translations/locales/hy.json
index 1ed70bf4e..d9767af1e 100644
--- a/src/modules/new-request-form/translations/locales/hy.json
+++ b/src/modules/new-request-form/translations/locales/hy.json
@@ -8,7 +8,7 @@
   "new-request-form.answer-bot-modal.solve-request": "Yes, close my request",
   "new-request-form.answer-bot-modal.title": "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
-  "new-request-form.attachments.choose-file-label": "Choose a file or drag and drop here",
+  "new-request-form.attachments.choose-file-label": "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
diff --git a/src/modules/new-request-form/translations/locales/is.json b/src/modules/new-request-form/translations/locales/is.json
index 1ed70bf4e..d9767af1e 100644
--- a/src/modules/new-request-form/translations/locales/is.json
+++ b/src/modules/new-request-form/translations/locales/is.json
@@ -8,7 +8,7 @@
   "new-request-form.answer-bot-modal.solve-request": "Yes, close my request",
   "new-request-form.answer-bot-modal.title": "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
-  "new-request-form.attachments.choose-file-label": "Choose a file or drag and drop here",
+  "new-request-form.attachments.choose-file-label": "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
diff --git a/src/modules/new-request-form/translations/locales/ka.json b/src/modules/new-request-form/translations/locales/ka.json
index 1ed70bf4e..d9767af1e 100644
--- a/src/modules/new-request-form/translations/locales/ka.json
+++ b/src/modules/new-request-form/translations/locales/ka.json
@@ -8,7 +8,7 @@
   "new-request-form.answer-bot-modal.solve-request": "Yes, close my request",
   "new-request-form.answer-bot-modal.title": "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
-  "new-request-form.attachments.choose-file-label": "Choose a file or drag and drop here",
+  "new-request-form.attachments.choose-file-label": "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
diff --git a/src/modules/new-request-form/translations/locales/kk.json b/src/modules/new-request-form/translations/locales/kk.json
index 1ed70bf4e..d9767af1e 100644
--- a/src/modules/new-request-form/translations/locales/kk.json
+++ b/src/modules/new-request-form/translations/locales/kk.json
@@ -8,7 +8,7 @@
   "new-request-form.answer-bot-modal.solve-request": "Yes, close my request",
   "new-request-form.answer-bot-modal.title": "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
-  "new-request-form.attachments.choose-file-label": "Choose a file or drag and drop here",
+  "new-request-form.attachments.choose-file-label": "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
diff --git a/src/modules/new-request-form/translations/locales/kl-dk.json b/src/modules/new-request-form/translations/locales/kl-dk.json
index 1ed70bf4e..d9767af1e 100644
--- a/src/modules/new-request-form/translations/locales/kl-dk.json
+++ b/src/modules/new-request-form/translations/locales/kl-dk.json
@@ -8,7 +8,7 @@
   "new-request-form.answer-bot-modal.solve-request": "Yes, close my request",
   "new-request-form.answer-bot-modal.title": "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
-  "new-request-form.attachments.choose-file-label": "Choose a file or drag and drop here",
+  "new-request-form.attachments.choose-file-label": "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
diff --git a/src/modules/new-request-form/translations/locales/ku.json b/src/modules/new-request-form/translations/locales/ku.json
index 1ed70bf4e..d9767af1e 100644
--- a/src/modules/new-request-form/translations/locales/ku.json
+++ b/src/modules/new-request-form/translations/locales/ku.json
@@ -8,7 +8,7 @@
   "new-request-form.answer-bot-modal.solve-request": "Yes, close my request",
   "new-request-form.answer-bot-modal.title": "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
-  "new-request-form.attachments.choose-file-label": "Choose a file or drag and drop here",
+  "new-request-form.attachments.choose-file-label": "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
diff --git a/src/modules/new-request-form/translations/locales/lt.json b/src/modules/new-request-form/translations/locales/lt.json
index 1ed70bf4e..d9767af1e 100644
--- a/src/modules/new-request-form/translations/locales/lt.json
+++ b/src/modules/new-request-form/translations/locales/lt.json
@@ -8,7 +8,7 @@
   "new-request-form.answer-bot-modal.solve-request": "Yes, close my request",
   "new-request-form.answer-bot-modal.title": "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
-  "new-request-form.attachments.choose-file-label": "Choose a file or drag and drop here",
+  "new-request-form.attachments.choose-file-label": "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
diff --git a/src/modules/new-request-form/translations/locales/lv.json b/src/modules/new-request-form/translations/locales/lv.json
index 1ed70bf4e..d9767af1e 100644
--- a/src/modules/new-request-form/translations/locales/lv.json
+++ b/src/modules/new-request-form/translations/locales/lv.json
@@ -8,7 +8,7 @@
   "new-request-form.answer-bot-modal.solve-request": "Yes, close my request",
   "new-request-form.answer-bot-modal.title": "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
-  "new-request-form.attachments.choose-file-label": "Choose a file or drag and drop here",
+  "new-request-form.attachments.choose-file-label": "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
diff --git a/src/modules/new-request-form/translations/locales/mk.json b/src/modules/new-request-form/translations/locales/mk.json
index 1ed70bf4e..d9767af1e 100644
--- a/src/modules/new-request-form/translations/locales/mk.json
+++ b/src/modules/new-request-form/translations/locales/mk.json
@@ -8,7 +8,7 @@
   "new-request-form.answer-bot-modal.solve-request": "Yes, close my request",
   "new-request-form.answer-bot-modal.title": "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
-  "new-request-form.attachments.choose-file-label": "Choose a file or drag and drop here",
+  "new-request-form.attachments.choose-file-label": "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
diff --git a/src/modules/new-request-form/translations/locales/mn.json b/src/modules/new-request-form/translations/locales/mn.json
index 1ed70bf4e..d9767af1e 100644
--- a/src/modules/new-request-form/translations/locales/mn.json
+++ b/src/modules/new-request-form/translations/locales/mn.json
@@ -8,7 +8,7 @@
   "new-request-form.answer-bot-modal.solve-request": "Yes, close my request",
   "new-request-form.answer-bot-modal.title": "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
-  "new-request-form.attachments.choose-file-label": "Choose a file or drag and drop here",
+  "new-request-form.attachments.choose-file-label": "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
diff --git a/src/modules/new-request-form/translations/locales/ms.json b/src/modules/new-request-form/translations/locales/ms.json
index 1ed70bf4e..d9767af1e 100644
--- a/src/modules/new-request-form/translations/locales/ms.json
+++ b/src/modules/new-request-form/translations/locales/ms.json
@@ -8,7 +8,7 @@
   "new-request-form.answer-bot-modal.solve-request": "Yes, close my request",
   "new-request-form.answer-bot-modal.title": "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
-  "new-request-form.attachments.choose-file-label": "Choose a file or drag and drop here",
+  "new-request-form.attachments.choose-file-label": "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
diff --git a/src/modules/new-request-form/translations/locales/mt.json b/src/modules/new-request-form/translations/locales/mt.json
index 1ed70bf4e..d9767af1e 100644
--- a/src/modules/new-request-form/translations/locales/mt.json
+++ b/src/modules/new-request-form/translations/locales/mt.json
@@ -8,7 +8,7 @@
   "new-request-form.answer-bot-modal.solve-request": "Yes, close my request",
   "new-request-form.answer-bot-modal.title": "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
-  "new-request-form.attachments.choose-file-label": "Choose a file or drag and drop here",
+  "new-request-form.attachments.choose-file-label": "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
diff --git a/src/modules/new-request-form/translations/locales/my.json b/src/modules/new-request-form/translations/locales/my.json
index 1ed70bf4e..d9767af1e 100644
--- a/src/modules/new-request-form/translations/locales/my.json
+++ b/src/modules/new-request-form/translations/locales/my.json
@@ -8,7 +8,7 @@
   "new-request-form.answer-bot-modal.solve-request": "Yes, close my request",
   "new-request-form.answer-bot-modal.title": "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
-  "new-request-form.attachments.choose-file-label": "Choose a file or drag and drop here",
+  "new-request-form.attachments.choose-file-label": "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
diff --git a/src/modules/new-request-form/translations/locales/sk.json b/src/modules/new-request-form/translations/locales/sk.json
index 1ed70bf4e..d9767af1e 100644
--- a/src/modules/new-request-form/translations/locales/sk.json
+++ b/src/modules/new-request-form/translations/locales/sk.json
@@ -8,7 +8,7 @@
   "new-request-form.answer-bot-modal.solve-request": "Yes, close my request",
   "new-request-form.answer-bot-modal.title": "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
-  "new-request-form.attachments.choose-file-label": "Choose a file or drag and drop here",
+  "new-request-form.attachments.choose-file-label": "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
diff --git a/src/modules/new-request-form/translations/locales/sl.json b/src/modules/new-request-form/translations/locales/sl.json
index 1ed70bf4e..d9767af1e 100644
--- a/src/modules/new-request-form/translations/locales/sl.json
+++ b/src/modules/new-request-form/translations/locales/sl.json
@@ -8,7 +8,7 @@
   "new-request-form.answer-bot-modal.solve-request": "Yes, close my request",
   "new-request-form.answer-bot-modal.title": "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
-  "new-request-form.attachments.choose-file-label": "Choose a file or drag and drop here",
+  "new-request-form.attachments.choose-file-label": "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
diff --git a/src/modules/new-request-form/translations/locales/sq.json b/src/modules/new-request-form/translations/locales/sq.json
index 1ed70bf4e..d9767af1e 100644
--- a/src/modules/new-request-form/translations/locales/sq.json
+++ b/src/modules/new-request-form/translations/locales/sq.json
@@ -8,7 +8,7 @@
   "new-request-form.answer-bot-modal.solve-request": "Yes, close my request",
   "new-request-form.answer-bot-modal.title": "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
-  "new-request-form.attachments.choose-file-label": "Choose a file or drag and drop here",
+  "new-request-form.attachments.choose-file-label": "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
diff --git a/src/modules/new-request-form/translations/locales/sr-me.json b/src/modules/new-request-form/translations/locales/sr-me.json
index 1ed70bf4e..d9767af1e 100644
--- a/src/modules/new-request-form/translations/locales/sr-me.json
+++ b/src/modules/new-request-form/translations/locales/sr-me.json
@@ -8,7 +8,7 @@
   "new-request-form.answer-bot-modal.solve-request": "Yes, close my request",
   "new-request-form.answer-bot-modal.title": "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
-  "new-request-form.attachments.choose-file-label": "Choose a file or drag and drop here",
+  "new-request-form.attachments.choose-file-label": "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
diff --git a/src/modules/new-request-form/translations/locales/sr.json b/src/modules/new-request-form/translations/locales/sr.json
index 1ed70bf4e..d9767af1e 100644
--- a/src/modules/new-request-form/translations/locales/sr.json
+++ b/src/modules/new-request-form/translations/locales/sr.json
@@ -8,7 +8,7 @@
   "new-request-form.answer-bot-modal.solve-request": "Yes, close my request",
   "new-request-form.answer-bot-modal.title": "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
-  "new-request-form.attachments.choose-file-label": "Choose a file or drag and drop here",
+  "new-request-form.attachments.choose-file-label": "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
diff --git a/src/modules/new-request-form/translations/locales/uk.json b/src/modules/new-request-form/translations/locales/uk.json
index 1ed70bf4e..d9767af1e 100644
--- a/src/modules/new-request-form/translations/locales/uk.json
+++ b/src/modules/new-request-form/translations/locales/uk.json
@@ -8,7 +8,7 @@
   "new-request-form.answer-bot-modal.solve-request": "Yes, close my request",
   "new-request-form.answer-bot-modal.title": "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
-  "new-request-form.attachments.choose-file-label": "Choose a file or drag and drop here",
+  "new-request-form.attachments.choose-file-label": "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
diff --git a/src/modules/new-request-form/translations/locales/ur.json b/src/modules/new-request-form/translations/locales/ur.json
index 1ed70bf4e..d9767af1e 100644
--- a/src/modules/new-request-form/translations/locales/ur.json
+++ b/src/modules/new-request-form/translations/locales/ur.json
@@ -8,7 +8,7 @@
   "new-request-form.answer-bot-modal.solve-request": "Yes, close my request",
   "new-request-form.answer-bot-modal.title": "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
-  "new-request-form.attachments.choose-file-label": "Choose a file or drag and drop here",
+  "new-request-form.attachments.choose-file-label": "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
diff --git a/src/modules/new-request-form/translations/locales/uz.json b/src/modules/new-request-form/translations/locales/uz.json
index 1ed70bf4e..d9767af1e 100644
--- a/src/modules/new-request-form/translations/locales/uz.json
+++ b/src/modules/new-request-form/translations/locales/uz.json
@@ -8,7 +8,7 @@
   "new-request-form.answer-bot-modal.solve-request": "Yes, close my request",
   "new-request-form.answer-bot-modal.title": "While you wait, do any of these articles answer your question?",
   "new-request-form.answer-bot-modal.view-article": "View article",
-  "new-request-form.attachments.choose-file-label": "Choose a file or drag and drop here",
+  "new-request-form.attachments.choose-file-label": "Add file or drop files here",
   "new-request-form.attachments.drop-files-label": "Drop files here",
   "new-request-form.attachments.remove-file": "Remove file",
   "new-request-form.attachments.stop-upload": "Stop upload",
diff --git a/style.css b/style.css
index af38404ad..95a50f3ad 100644
--- a/style.css
+++ b/style.css
@@ -1,6 +1,5 @@
 /***** Normalize.css *****/
 /*! normalize.css v8.0.1 | MIT License | github.com/necolas/normalize.css */
-@import "request-form.css";
 @import "main.css";
 html {
   line-height: 1.15;
diff --git a/styles/main.css b/styles/main.css
index 3aa9f924a..ab25cf20a 100644
--- a/styles/main.css
+++ b/styles/main.css
@@ -20,6 +20,15 @@
 .ck.ck-toolbar {
   @apply !bg-light-surface-3 dark:!bg-dark-surface-3 !border-0;
 }
+
+.ck.ck-editor__main > .ck-editor__editable {
+  @apply !rounded-xl;
+}
+
+.ck.ck-toolbar {
+  @apply !hidden;
+}
+
 .ck.ck-editor__top .ck-sticky-panel .ck-sticky-panel__content {
   @apply !border-0;
 }
@@ -39,3 +48,39 @@
 .custom-form-field-layout {
   @apply flex flex-col space-y-3;
 }
+
+.custom-input {
+  @apply !bg-light-surface-3 dark:!bg-dark-surface-3 !border-0 !rounded-xl !py-3 !px-4 !body-2 placeholder:dark:!text-dark-neutral-2 placeholder:!text-light-neutral-2;
+}
+
+.custom-combobox > div:first-child {
+  @apply !border-0 !bg-light-surface-3 dark:!bg-dark-surface-3 !rounded-xl !py-3 !px-4 !body-2 dark:!text-dark-neutral-2 !text-light-neutral-2 !max-h-none !h-auto;
+}
+
+.custom-combobox > div:nth-child(2) {
+  @apply !bg-light-surface-1 dark:!bg-dark-surface-1 !rounded-t-none;
+  ul {
+    @apply !shadow-none !body-2 !border-0 !bg-light-surface-3 dark:!bg-dark-surface-3 !p-0 !rounded-xl;
+    li {
+      @apply hover:!bg-light-surface-3-hovered hover:dark:!bg-dark-surface-3-hovered hover:!border-0 hover:!shadow-none !flex !flex-row !space-x-3 !justify-center;
+      svg {
+        @apply !fill-none dark:!text-dark-neutral-1 !text-light-neutral-1 !mt-2;
+      }
+      div {
+        @apply !my-2 dark:!text-dark-neutral-1 !text-light-neutral-1 !body-2 hover:!border-0 hover:!border-transparent;
+      }
+    }
+  }
+}
+
+.custom-combobox > div > div > div > div {
+  @apply !my-0;
+}
+
+.custom-combobox > div span {
+  @apply !body-2 dark:!text-dark-neutral-2 !text-light-neutral-2;
+}
+
+.custom-submit-button {
+  @apply !bg-light-accent-1 dark:!bg-dark-accent-1 !rounded-xl !py-4 !px-4 !w-[16.75rem] !button-label-2 !text-white;
+}
diff --git a/templates/new_request_page.hbs b/templates/new_request_page.hbs
index ecde2ba47..9c83dfff0 100644
--- a/templates/new_request_page.hbs
+++ b/templates/new_request_page.hbs
@@ -1,5 +1,7 @@
 <div class="container-divider"></div>
-<div class="container">
+<div class="container bg-light-surface-1 dark:!bg-dark-surface-1">
+  {{!-- TODO: add breadcrumbs after merging article PR --}}
+  {{!-- <div id="new-article-breadcrumbs"></div> --}}
   <h1 class="heading-1 text-light-neutral-1 dark:text-dark-neutral-1 mb-12">
     {{t 'submit_a_request'}}
   </h1>
@@ -8,7 +10,21 @@
     <div id="new-request-form"></div>
   </div>
 </div>
+{{!-- <script type="module">
+  import { renderArticleBreadcrumbs } from "article-page";
 
+  const container = document.getElementById("new-article-breadcrumbs");
+
+  const settings = {{json settings}};
+
+
+  const articlePageData = {
+    article: {{json article}}
+  }
+
+  // Make sure arguments are correctly typed. 
+  renderArticleBreadcrumbs(settings, articlePageData, container);
+</script> --}}
 <script type="module">
   import { renderNewRequestForm } from "new-request-form";