Manual verification fails due to erroneous e2ee disabled message

[jadedeane]

Steps to reproduce

1. Select user, and a given session

3. Click on given session, and then "Manually verify by text"

Outcome

What did you expect?

User's session/device to be verified

What happened instead?

Attempt silently fails, and dev. console shows:

"End-to-end encryption disabled"

No logs (debug level) on Synapse-side.

E2ee very much enabled and working, in particular w/this bot (its ability to function directly and within room predicated on e2ee working).

Operating system

macOS

Application version

1.11.68

How did you install the app?

https://packages.riot.im/desktop/install/macos/Element.dmg

Homeserver

Synapse 1.108.0

Will you send logs?

Yes

[t3chguy]

Will you send logs?
Yes

Not seeing any logs from you

[jadedeane]

Will you send logs?
Yes

Not seeing any logs from you

Quoting myself: "No logs (debug level) on Synapse-side." Meaning, no logs are produced during the certification attempt.

I did attach a screenshot client-side:

[t3chguy]

The screenshot isn't enough. Synapse logs are irrelevant here. Please submit logs as per the issue template otherwise the issue will be closed due to lack of info.

[jadedeane]

The screenshot isn't enough. Synapse logs are irrelevant here. Please submit logs as per the issue template otherwise the issue will be closed due to lack of info.

Should see them now.

Edit: Also, sounds a bit like this.

[richvdh]

Duplicate of element-hq/element-web#27201