manifest.json

{
  "platform-version": "3.0",
  "modules": {
    "common": {
      "events": {
        "onAppInstall": {
          "handler": "onAppInstallHandler"
        },
        "onAppUninstall": {
          "handler": "onAppUninstallHandler"
        },
        "onScheduledEvent": {
          "handler": "onScheduledEventHandler"
        },
        "onExternalEvent": {
          "handler": "onExternalEventHandler"
        }
      }
    },
    "support_agent": {
      "events": {
        "onAgentCreate": {
          "handler": "onAgentCreateHandler"
        }
      }
    },
    "support_company": {
      "events": {
        "onCompanyCreate": {
          "handler": "onCompanyCreateCallback"
        }
      }
    },
    "support_ticket":{
      "events": {
        "onConversationCreate": {
          "handler": "onConversationCreateCallback"
        }
      }
    },
    "service_ticket": {
      "events": {
        "onConversationCreate": {
          "handler": "onConversationCreateCallback"
        }
      }
    },
    "chat_conversation": {
      "events": {
        "onConversationCreate": {
          "handler": "onConversationCreateCallback"
        }
      }
    },
    "caller_conversation": {
      "events": {
        "onCallCreate": {
          "handler": "onCallCreateCallback"
        }
      }
    }
  },
  "engines": {
    "node": "18.13.0",
    "fdk": "9.1.0"
  }
}