[BUG] Old-style JPEG compression support is not configured (.CR2)

[traktuner]

The bug

With a lot of assets, I get this error when generating missing thumbnails. I can click the "generate missing thumbnails" button many times, it always goes up to about 16k of "missing" thumbnails and this is the log output:

[Nest] 2376  - 11/14/2023, 11:11:33 AM   ERROR [JobService] Unable to run job handler (thumbnailGeneration/generate-jpeg-thumbnail): Error: Input file has corrupt header: source input: Old-style JPEG compression support is not configured
source input: Old-style JPEG compression support is not configured
source input: Old-style JPEG compression support is not configured
source input: Old-style JPEG compression support is not configured
source input: Old-style JPEG compression support is not configured
MissingRequired: TIFF directory is missing required "ImageLength" field
source input: Old-style JPEG compression support is not configured
tiff2vips: subsampled images not supported
[Nest] 2376  - 11/14/2023, 11:11:33 AM   ERROR [JobService] Error: Input file has corrupt header: source input: Old-style JPEG compression support is not configured
source input: Old-style JPEG compression support is not configured
source input: Old-style JPEG compression support is not configured
source input: Old-style JPEG compression support is not configured
source input: Old-style JPEG compression support is not configured
MissingRequired: TIFF directory is missing required "ImageLength" field
source input: Old-style JPEG compression support is not configured
tiff2vips: subsampled images not supported
[Nest] 2376  - 11/14/2023, 11:11:33 AM   ERROR [JobService] Object:
{
  "id": "d0823cdc-3b54-4f8c-a12a-493eeebc4be1"
}

Those are all Canon EOS 1-Dx (mark 1) images, pictures are fine and all pictures are part of an external library.

In web and mobile, those pictures have no thumbnail, also after re-running the generate thumbnail job.

Some pictures have GPS embedded, some don't, and all are .CR2 files

SAMPLE:
(I removed the sample because a contributor already downloaded and analyzed it)

The OS that Immich Server is running on

docker

Version of Immich Server

1.85.0

Version of Immich Mobile App

1.85.0

Platform with the issue

• Server
• Web
• Mobile

Your docker-compose.yml content

default imagenius AIO image (ghcr.io/imagegenius/immich:1.85.0) with separate typesense container.

Your .env content

not relevant

Reproduction steps

see my description above

Additional information

No response

[traktuner]

Also I see some of those errors related to heic/heif:

[Nest] 850  - 11/14/2023, 12:44:25 PM   ERROR [JobService] Unable to run job handler (thumbnailGeneration/generate-jpeg-thumbnail): Error: /photos/library/xyzuser/2023/2023-11-01/IMG_6039.HEIC: bad seek to 1903521
heif: Unsupported feature: Unsupported codec (4.3000)
[Nest] 850  - 11/14/2023, 12:44:25 PM   ERROR [JobService] Error: /photos/library/xyzuser/2023/2023-11-01/IMG_6039.HEIC: bad seek to 1903521
heif: Unsupported feature: Unsupported codec (4.3000)
[Nest] 850  - 11/14/2023, 12:44:25 PM   ERROR [JobService] Object:
{
  "id": "069dea53-28f4-4d92-8d91-f5c871eb8f9a"
}
[Nest] 850  - 11/14/2023, 12:44:25 PM   ERROR [JobService] Unable to run job handler (thumbnailGeneration/generate-jpeg-thumbnail): Error: heif: Unsupported feature: Unsupported codec (4.3000)
[Nest] 850  - 11/14/2023, 12:44:25 PM   ERROR [JobService] Error: heif: Unsupported feature: Unsupported codec (4.3000)
[Nest] 850  - 11/14/2023, 12:44:25 PM   ERROR [JobService] Object:
{
  "id": "733d2dfe-7d8c-4f1e-a08f-7f64efde1061"
}

[martabal]

Closing as it's not an Immich error.
I tried with both the Immich stack and the AIO image (with the latest image)
Got the same error with AIO image

[traktuner]

Hello! No, non-noml version (v1.85.0-ig205)

[traktuner]

Closing as it's not an Immich error. I tried with both the Immich stack and the AIO image (with the latest image) Got the same error with AIO image

Glad it's also not working for you :)

[martabal]

Thanks for the report, I will take a look later

[traktuner]

This is also the error I get with standard iphone HEIC images - so there is more than one thumb generation error:

[Nest] 850  - 11/14/2023, 6:31:13 PM   ERROR [JobService] Unable to run job handler (thumbnailGeneration/generate-jpeg-thumbnail): Error: /photos/library/xyzuser/2023/2023-11-14/IMG_0976.HEIC: bad seek to 1018051
heif: Unsupported feature: Unsupported codec (4.3000)
[Nest] 850  - 11/14/2023, 6:31:13 PM   ERROR [JobService] Error: /photos/library/xyzuser/2023/2023-11-14/IMG_0976.HEIC: bad seek to 1018051
heif: Unsupported feature: Unsupported codec (4.3000)
[Nest] 850  - 11/14/2023, 6:31:13 PM   ERROR [JobService] Object:
{
  "id": "9b021dc6-bbe1-4b9c-86be-d900b258f5b9"
}
[Nest] 850  - 11/14/2023, 6:31:13 PM   ERROR [JobService] Unable to run job handler (thumbnailGeneration/generate-jpeg-thumbnail): Error: heif: Unsupported feature: Unsupported codec (4.3000)
[Nest] 850  - 11/14/2023, 6:31:13 PM   ERROR [JobService] Error: heif: Unsupported feature: Unsupported codec (4.3000)
[Nest] 850  - 11/14/2023, 6:31:13 PM   ERROR [JobService] Object:
{
  "id": "0290d405-2ca0-4108-a3ed-85edb7bff209"
}

[martabal]

Yeah I figured it out. There's an issue with the migration to the base image. I opened a PR to revert the changes imagegenius/docker-immich#210

[traktuner]

Thanks a bunch!

[martabal]

sorry for the inconvenience 😅

[traktuner]

All good, hope the PR get's merged soon :)
I reverted back to v1.85.0-ig204 in the meantime.

[TransRapid]

Still an issue with v.121.0, seems to be related to Sharp.

CR2 That has GPS tags. Image is fine. I have used this camera many times and had no such issues.

SixLabors/ImageSharp#2665