12-TechSupport.Rmd

# **Technical Support**

Have questions about running your analysis on an Alliance cluster?
E-mail the Alliance support team if you have trouble with your account or even if you have questions about your job scripts or commands while running an analysis. They have a helpful team of individuals who will reply to your e-mails promptly and point you in the right direction.

E-mail|Purpose|
|----|-----|
accounts@tech.alliancecan.ca | For questions about accounts | 
renewals@tech.alliancecan.ca | For questions about account renewals |
globus@tech.alliancecan.ca | For questions about Globus file transfer services |
cloud@tech.alliancecan.ca | For questions about using Cloud resources |
support@tech.alliancecan.ca | For any other questions, including questions related to your bioinformatics analysis |

> **NOTE:** If you are going to contact support, make sure to read this technical support page first to know what to include in your message: (https://docs.alliancecan.ca/wiki/Technical_support)



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