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Error when access the admin panel. #1

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Rajnikantk opened this issue Mar 15, 2018 · 3 comments
Open

Error when access the admin panel. #1

Rajnikantk opened this issue Mar 15, 2018 · 3 comments

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@Rajnikantk
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Hi,

I have installed this extension in Magento 2.2 but after installation when I tried to access the admin panel it gives me below error message. Please help.

1 exception(s):
Exception #0 (Exception): Unable to retrieve Sendinblue Contact List

Exception #0 (Exception): Unable to retrieve Sendinblue Contact List
#0 /home/finnline/public_html/vendor/magento/module-config/Model/Config/Structure/Element/Field.php(458): JulienAnquetil\M2SendinBlue\Model\Config\Source\Listes->toOptionArray(false)
#1 /home/finnline/public_html/vendor/magento/module-config/Model/Config/Structure/Element/Field.php(376): Magento\Config\Model\Config\Structure\Element\Field->_getOptionsFromSourceModel(Object(JulienAnquetil\M2SendinBlue\Model\Config\Source\Listes))
#2 /home/finnline/public_html/generated/code/Magento/Config/Model/Config/Structure/Element/Field/Interceptor.php(323): Magento\Config\Model\Config\Structure\Element\Field->getOptions()
#3 /home/finnline/public_html/vendor/magento/module-config/Block/System/Config/Form.php(403): Magento\Config\Model\Config\Structure\Element\Field\Interceptor->getOptions()
#4 /home/finnline/public_html/vendor/magento/module-config/Block/System/Config/Form.php(324): Magento\Config\Block\System\Config\Form->_initElement(Object(Magento\Config\Model\Config\Structure\Element\Field\Interceptor), Object(Magento\Framework\Data\Form\Element\Fieldset), 'config/general/...', '', '')
#5 /home/finnline/public_html/vendor/magento/module-config/Block/System/Config/Form.php(264): Magento\Config\Block\System\Config\Form->initFields(Object(Magento\Framework\Data\Form\Element\Fieldset), Object(Magento\Config\Model\Config\Structure\Element\Group), Object(Magento\Config\Model\Config\Structure\Element\Section))
#6 /home/finnline/public_html/vendor/magento/module-config/Block/System/Config/Form.php(210): Magento\Config\Block\System\Config\Form->_initGroup(Object(Magento\Config\Model\Config\Structure\Element\Group), Object(Magento\Config\Model\Config\Structure\Element\Section), Object(Magento\Framework\Data\Form))
#7 /home/finnline/public_html/vendor/magento/module-config/Block/System/Config/Form.php(549): Magento\Config\Block\System\Config\Form->initForm()
#8 /home/finnline/public_html/vendor/magento/framework/View/Element/AbstractBlock.php(666): Magento\Config\Block\System\Config\Form->_beforeToHtml()
#9 /home/finnline/public_html/vendor/magento/framework/View/Layout.php(558): Magento\Framework\View\Element\AbstractBlock->toHtml()
#10 /home/finnline/public_html/vendor/magento/framework/View/Layout.php(534): Magento\Framework\View\Layout->_renderBlock('system\config\f...')
#11 /home/finnline/public_html/generated/code/Magento/Framework/View/Layout/Interceptor.php(206): Magento\Framework\View\Layout->renderNonCachedElement('system\config\f...')
#12 /home/finnline/public_html/vendor/magento/framework/View/Layout.php(489): Magento\Framework\View\Layout\Interceptor->renderNonCachedElement('system\config\f...')
#13 /home/finnline/public_html/generated/code/Magento/Framework/View/Layout/Interceptor.php(193): Magento\Framework\View\Layout->renderElement('system\config\f...', true)
#14 /home/finnline/public_html/vendor/magento/framework/View/Element/AbstractBlock.php(507): Magento\Framework\View\Layout\Interceptor->renderElement('system\config\f...', true)
#15 /home/finnline/public_html/vendor/magento/module-config/view/adminhtml/templates/system/config/edit.phtml(22): Magento\Framework\View\Element\AbstractBlock->getChildHtml('form')
#16 /home/finnline/public_html/vendor/magento/framework/View/TemplateEngine/Php.php(59): include('/home/finnline/...')
#17 /home/finnline/public_html/vendor/magento/framework/View/Element/Template.php(270): Magento\Framework\View\TemplateEngine\Php->render(Object(Magento\Config\Block\System\Config\Edit), '/home/finnline/...', Array)
#18 /home/finnline/public_html/vendor/magento/framework/View/Element/Template.php(300): Magento\Framework\View\Element\Template->fetchView('/home/finnline/...')
#19 /home/finnline/public_html/vendor/magento/module-backend/Block/Template.php(124): Magento\Framework\View\Element\Template->_toHtml()
#20 /home/finnline/public_html/vendor/magento/framework/View/Element/AbstractBlock.php(667): Magento\Backend\Block\Template->_toHtml()
#21 /home/finnline/public_html/vendor/magento/framework/View/Layout.php(558): Magento\Framework\View\Element\AbstractBlock->toHtml()
#22 /home/finnline/public_html/vendor/magento/framework/View/Layout.php(534): Magento\Framework\View\Layout->_renderBlock('system.config.e...')
#23 /home/finnline/public_html/generated/code/Magento/Framework/View/Layout/Interceptor.php(206): Magento\Framework\View\Layout->renderNonCachedElement('system.config.e...')
#24 /home/finnline/public_html/vendor/magento/framework/View/Layout.php(489): Magento\Framework\View\Layout\Interceptor->renderNonCachedElement('system.config.e...')
#25 /home/finnline/public_html/generated/code/Magento/Framework/View/Layout/Interceptor.php(193): Magento\Framework\View\Layout->renderElement('system.config.e...', true)
#26 /home/finnline/public_html/vendor/magento/framework/View/Layout.php(585): Magento\Framework\View\Layout\Interceptor->renderElement('system.config.e...')
#27 /home/finnline/public_html/vendor/magento/framework/View/Layout.php(536): Magento\Framework\View\Layout->_renderContainer('content')
#28 /home/finnline/public_html/generated/code/Magento/Framework/View/Layout/Interceptor.php(206): Magento\Framework\View\Layout->renderNonCachedElement('content')
#29 /home/finnline/public_html/vendor/magento/framework/View/Layout.php(489): Magento\Framework\View\Layout\Interceptor->renderNonCachedElement('content')
#30 /home/finnline/public_html/generated/code/Magento/Framework/View/Layout/Interceptor.php(193): Magento\Framework\View\Layout->renderElement('content', true)
#31 /home/finnline/public_html/vendor/magento/framework/View/Layout.php(585): Magento\Framework\View\Layout\Interceptor->renderElement('content')
#32 /home/finnline/public_html/vendor/magento/framework/View/Layout.php(536): Magento\Framework\View\Layout->_renderContainer('admin.scope.col...')
#33 /home/finnline/public_html/generated/code/Magento/Framework/View/Layout/Interceptor.php(206): Magento\Framework\View\Layout->renderNonCachedElement('admin.scope.col...')
#34 /home/finnline/public_html/vendor/magento/framework/View/Layout.php(489): Magento\Framework\View\Layout\Interceptor->renderNonCachedElement('admin.scope.col...')
#35 /home/finnline/public_html/generated/code/Magento/Framework/View/Layout/Interceptor.php(193): Magento\Framework\View\Layout->renderElement('admin.scope.col...', true)
#36 /home/finnline/public_html/vendor/magento/framework/View/Layout.php(585): Magento\Framework\View\Layout\Interceptor->renderElement('admin.scope.col...')
#37 /home/finnline/public_html/vendor/magento/framework/View/Layout.php(536): Magento\Framework\View\Layout->_renderContainer('main.col')
#38 /home/finnline/public_html/generated/code/Magento/Framework/View/Layout/Interceptor.php(206): Magento\Framework\View\Layout->renderNonCachedElement('main.col')
#39 /home/finnline/public_html/vendor/magento/framework/View/Layout.php(489): Magento\Framework\View\Layout\Interceptor->renderNonCachedElement('main.col')
#40 /home/finnline/public_html/generated/code/Magento/Framework/View/Layout/Interceptor.php(193): Magento\Framework\View\Layout->renderElement('main.col', true)
#41 /home/finnline/public_html/vendor/magento/framework/View/Layout.php(585): Magento\Framework\View\Layout\Interceptor->renderElement('main.col')
#42 /home/finnline/public_html/vendor/magento/framework/View/Layout.php(536): Magento\Framework\View\Layout->_renderContainer('page.main.conta...')
#43 /home/finnline/public_html/generated/code/Magento/Framework/View/Layout/Interceptor.php(206): Magento\Framework\View\Layout->renderNonCachedElement('page.main.conta...')
#44 /home/finnline/public_html/vendor/magento/framework/View/Layout.php(489): Magento\Framework\View\Layout\Interceptor->renderNonCachedElement('page.main.conta...')
#45 /home/finnline/public_html/generated/code/Magento/Framework/View/Layout/Interceptor.php(193): Magento\Framework\View\Layout->renderElement('page.main.conta...', true)
#46 /home/finnline/public_html/vendor/magento/framework/View/Layout.php(585): Magento\Framework\View\Layout
@julienanquetil
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Owner

Hi,

Di you enter you api V2 key in the admin ?
Thanks

@Rajnikantk
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Author

To enter api V2 key, I need to login into the admin but after installing extension, I am not able to access the admin.

  • Raj

@julienanquetil
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Owner

Strange issue cause the error you got "Unable to retrieve Sendinblue Contact List" can appear if api key is entered and can't reach the sendinblue api.
Do you try to clear cache / deploy code (and before remove the generated one) ?
Do you have any entry in your db in core_config_data with path "config/general/api_key" ?

Thanks

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@julienanquetil @Rajnikantk