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Installing Linux Mint 21 (Cinnamon edition) from a memory stick on a new ASUS ExpertBook BR1100FKA.
The installation failed due to poor driver support for the machine's eMMC storage --- but that is not what this report is about.
The issue is the reaction of the installer software to the storage support failure.
The installer brings up a dialog announcing:
Installer crashed
We're sorry; the installer crashed. After you close this window, we'll allow you to file a bug report using the integrated bug reporting tool.
This will gather information about your system and your installation process.
The details will be sent to our bug tracker and a developer will attend to the problem as soon as possible.
But... the "Close" button doesn't work. The button reacts by highlighting, but the window doesn't close when it is clicked. I can navigate to the close button with the Tab key, and hit Return, with the same result. The window's close-box widget is just as non-functional.
And... I see no evidence whatever of an "integrated bug reporting tool" on the mounted live install. What is it referring to?
This is a very bad look, besides being frustrating and counterproductive.
It is bad enough that the installer should crash, without giving false hope of a remedy, and wasting the user's time.
The text was updated successfully, but these errors were encountered:
Installing Linux Mint 21 (Cinnamon edition) from a memory stick on a new ASUS ExpertBook BR1100FKA.
The installation failed due to poor driver support for the machine's eMMC storage --- but that is not what this report is about.
The issue is the reaction of the installer software to the storage support failure.
The installer brings up a dialog announcing:
Installer crashed
We're sorry; the installer crashed. After you close this window, we'll allow you to file a bug report using the integrated bug reporting tool.
This will gather information about your system and your installation process.
The details will be sent to our bug tracker and a developer will attend to the problem as soon as possible.
But... the "Close" button doesn't work. The button reacts by highlighting, but the window doesn't close when it is clicked. I can navigate to the close button with the Tab key, and hit Return, with the same result. The window's close-box widget is just as non-functional.
And... I see no evidence whatever of an "integrated bug reporting tool" on the mounted live install. What is it referring to?
This is a very bad look, besides being frustrating and counterproductive.
It is bad enough that the installer should crash, without giving false hope of a remedy, and wasting the user's time.
The text was updated successfully, but these errors were encountered: