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🐞 Auth0 email tells people to email a noreply address... #6195

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jacobwoffenden opened this issue Nov 28, 2024 · 1 comment
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🐞 Auth0 email tells people to email a noreply address... #6195

jacobwoffenden opened this issue Nov 28, 2024 · 1 comment
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@jacobwoffenden
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jacobwoffenden commented Nov 28, 2024

Describe the bug.

Users are sent a code via email when logging into an app hosted on Cloud Platform, this email contains the following:

If you are having any issues with your account, please don't hesitate to contact us by replying to this mail.

But the address it comes from is noreply-analytical-platfor[at]digital.justice.gov.uk

To Reproduce

No response

Expected Behaviour

Maybe don't include that text or an email address which actually works

Additional context

Image

@jacobwoffenden jacobwoffenden added the bug Something isn't working label Nov 28, 2024
@jamesstottmoj jamesstottmoj self-assigned this Jan 6, 2025
@jamesstottmoj jamesstottmoj moved this from 👀 TODO to 🚀 In Progress in Analytical Platform Jan 6, 2025
@jamesstottmoj
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jamesstottmoj commented Jan 6, 2025

Addressing this by changing the wording to

If you are having any issues with your account, please don't hesitate to contact us by raising a support request [here](https://github.com/ministryofjustice/data-platform-support/issues/new?template=analytical-platform-support.yml).

Where here is a link to the support template.

@jamesstottmoj jamesstottmoj moved this from 🚀 In Progress to 🎉 Done in Analytical Platform Jan 8, 2025
@jamesstottmoj jamesstottmoj closed this as completed by moving to 🎉 Done in Analytical Platform Jan 8, 2025
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