description |
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Explanation of error or invalid message replies you might run into |
The format of your message is wrong. Common cases include mistyping triggers or cmp
, misplacing or excluding ticker, expiration date, strike price, missing call
/put
, or not including the @
before price.
The specified ticker does not exist, was spelled wrong, or is not yet in our system. Typically, IPOs take 48-72 hours to be added. Please only click the Report button if it's an actual ticker, not a typo.
This occurs when the specified price of the trade is outside the tolerated range of the current price at the time of submission.
This occurs when the specified premium price for an options trade submission is outside the tolerated range of the current price at the time of submission.
{% hint style="info" %}
Did you know?
_Y_ou may use the /fixtrade
or $fixtrade
command to request a trade to be forced in on your behalf if you run into an error or issue preventing a legitimate trade from being submitted.
{% endhint %}
This occurs when you attempt to submit a closing trade for a position that is not currently opened. Double check that the open position is long or short, and that the proper trigger is being used when closing.
This occurs if the specified expiration date is incorrect or non-existent. This typically happens when a date is mistyped, or sometimes requires the mm/dd/yy format if next years date.
This occurs if the specified strike price is not a real strike for that options contract.
There cannot be two opposite direction open positions (long & short) for the same stock or options contract. If a long position has been submitted and a short sell position with the same ticker or options contract is attempted to be submitted, this error will occur.
This occurs when you attempt to set a TP below the current market price, or a SL above the current market price.