PostGreSQL Connection Shows Empty Screen

[EasternYou]

Connection Profile written correctly, but when I attempt to connect I get a white screen like so:

Can you please investigate?
Thanks

[invisal]

Interesting. Is it local Postgres? If it is cloud, which cloud provider are you using (I will try to connect to them to check).

[EasternYou]

Bonterra is the provider

[EasternYou]

It’s via a Penelope database - https://intercom.help/ssgpenelope/en/articles/5189646-connecting-to-your-penelope-database

[EasternYou]

Appears to still be an issue for v0.15 of outerbase desktop

[invisal]

@EasternYou Is it possible for you provide me which demo access to your provider? I cannot register Penelope and I am pretty determined to make it work.

[EasternYou]

No it’s not sorry it’s for a restricted client

[invisal]

No it’s not sorry it’s for a restricted client

In v0.1.15, there is "Connect with Debugger", and check the log. If there is something helpful information.

[EasternYou]

This is all the debugger shows in the Console when I attempt to connect.
Connection ID ab1568b9-4cc7-42c8-920a-a2d99646870b

[EasternYou]

Hi @invisal I just tried test connection on Outerbase Studio Desktop v0.1.21 and it connected successfully.
This means the UI isn't recognising the test connection and opening it after I try to connect.
It also means the fault isn't with the provider, it's with the application not recognising the Postgres connection.
Thanks,
EasternYou.

[invisal]

What I suspect is not enough permission to perform certain query.

The test connection basically connect to provider and execute "SELECT 1 + 1".

But the GUI needs more than just ability to do query. It needs to fetch list of database, tables, columns, etc. Do you have success with connect your database with other GUI such as TablePlus, pgAdmin? I wonder if it is problem with just Outerbase Studio or problem with overral GUI.

[EasternYou]

Yes it works on pgAdmin, DBeaver, BeekeeperStudio, DBGate and other pg UIs. It works on TablePlus too. This is the only one where it fails. Thanks, EasternYou Sent from Yahoo Mail for iPhone On Wednesday, January 8, 2025, 1:38 pm, Visal .In ***@***.***> wrote: What I suspect is not enough permission to perform certain query. The test connection basically connect to provider and execute "SELECT 1 + 1". But the GUI needs more than just ability to do query. It needs to fetch list of database, tables, columns, etc. Do you have success with connect your database with other GUI such as TablePlus, pgAdmin? I wonder if it is problem with just Outerbase Studio or problem with overral GUI. — Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you were mentioned.Message ID: ***@***.***>