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Devices gets unavailable #16

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captainkrok opened this issue Jan 29, 2022 · 1 comment
Open

Devices gets unavailable #16

captainkrok opened this issue Jan 29, 2022 · 1 comment

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@captainkrok
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Hi
I am getting this error on all my devices in the log. In the user interfaces the switch or device gets unavailable.

Here is the log for one device:
Lys gjesterom slått på
07:05:42 - For 38 minutter siden
Lys gjesterom ble utilgjengelig
07:05:36 - For 38 minutter siden
Lys gjesterom slått på
07:04:37 - For 39 minutter siden
Lys gjesterom ble utilgjengelig
07:04:31 - For 39 minutter siden
Lys gjesterom slått på
07:03:34 - For 40 minutter siden

The light is not turned on or off.

Device unavailable

Device on

@plamish
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plamish commented Jan 29, 2022

I'd need error messages from Home Assistant log to tell you what is the reason of the issue. If all all devices all not available I can assume HA can't communicate well with SHC. It may be an issue with network, but also HA or SHC internal error. Usually quickest path to resolve communication issues is to ping SHC from HA to confirm network works well. And restart both devices - first SHC, wait couple of minutes to get it full working after restart and then HA. Make sure you have latest xcomfort integration code uploaded to your HA

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