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Since the update we are facing an issue with the creation of ticket and the plugin.
When we validate the creation of a ticket, we have got a blank page with this url https:///front/ticket.form.php
I saw this recent issue fixed in the earlier verison but sadly it remains with the new one. #765
Could you take a look ?
Regards
Michael
Relevant log output
PHP message: PHP Warning: Undefined array key "_plugin_fields_data" in /var/www/glpi/marketplace/fields/inc/container.class.php on line 1728; PHP message: PHP Warning: Undefined array key "_plugin_fields_data" in /var/www/glpi/marketplace/fields/inc/container.class.php on line 1728; PHP message: PHP Warning: Undefined array key "plugin_fields_containers_id" in /var/www/glpi/marketplace/fields/inc/container.class.php on line 1447; PHP message: PHP Warning: Undefined array key "plugin_fields_containers_id" in /var/www/glpi/marketplace/fields/inc/container.class.php on line 1451; PHP message: PHP Warning: Undefined array key "type" in /var/www/glpi/marketplace/fields/inc/container.class.php on line 1456; PHP message: PHP Warning: Undefined array key "plugin_fields_containers_id" in /var/www/glpi/marketplace/fields/inc/container.class.php on line 1212; PHP message: PHP Warning: Undefined array key "plugin_fields_containers_id" in /var/www/glpi/marketplace/fields/inc/container.class.php on line 1228; PHP message: PHP Warning: Undefined array key "name" in /var/www/glpi/marketplace/fields/inc/container.class.php on line 1231', referer: https://<DNS>/front/ticket.form.php
Page URL
https:///front/ticket.form.php
Steps To reproduce
When we create a ticket we got a blank page after the validation
With a refresh of the ticket.form.php page the ticket is correctly created and we return into the interface.
We had disable the plugin and we are not facing the issue
We tried also to delete/recreate all the fields sadly with no success.
All fields are Text (single line)
Your GLPI setup information
GLPI 10.0.17 ( => /var/www/glpi)
Installation mode: TARBALL
Current language:en_GB
Code of Conduct
Is there an existing issue for this?
GLPI Version
10.0.17
Plugin version
1.21.17
Bug description
Hello,
Since the update we are facing an issue with the creation of ticket and the plugin.
When we validate the creation of a ticket, we have got a blank page with this url https:///front/ticket.form.php
I saw this recent issue fixed in the earlier verison but sadly it remains with the new one.
#765
Could you take a look ?
Regards
Michael
Relevant log output
Page URL
https:///front/ticket.form.php
Steps To reproduce
When we create a ticket we got a blank page after the validation
With a refresh of the ticket.form.php page the ticket is correctly created and we return into the interface.
We had disable the plugin and we are not facing the issue
We tried also to delete/recreate all the fields sadly with no success.
All fields are Text (single line)
Your GLPI setup information
GLPI 10.0.17 ( => /var/www/glpi)
Installation mode: TARBALL
Current language:en_GB
PHP 8.2.26 fpm-fcgi (Core, FFI, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apcu, bz2, calendar, cgi-fcgi, ctype, curl,
date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imap, intl, json, ldap, libxml, mbstring, mcrypt, mysqli,
mysqlnd, openssl, pcre, pdo_mysql, posix, random, readline, session, shmop, sockets, sodium, standard, sysvmsg, sysvsem,
sysvshm, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib)
Setup: max_execution_time="30" memory_limit="128M" post_max_size="8M" safe_mode="" session.save_handler="files"
upload_max_filesize="2M" disable_functions=""
Software: Apache/2.4.62 (Debian) (Apache/2.4.62 (Debian) Server
Debian 12
Anything else?
No response
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