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Biometric Browser Unlock not working (Unlock button does not trigger prompt) #294

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Agginator opened this issue Oct 3, 2024 · 1 comment

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@Agginator
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Hey there!
When I press the "Unlock with Biometrics" Button in the Browser extension, nothing happens (literally). There is no pop-up, no error message or anything else. The button has its push animation (getting grey), but then i can just click in the password field and its back to normal. When I go into Settings-->Account Security and deselect and then select "Unlock with Biometrics" I do get the prompt from goldwarden and a notification that the browser unlock was successful. Oddly enough it did work in the beginning and some day just stopped and now i am at this point.

I am using Linus Mint 22, goldwarden via flatpak, bitwarden v2024.9.1 and firefox.
I tested chrome and it does not work as well (same behavior). Even after reinstalling the system, it still doesn't work.

Thank you for your help!

@quexten
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quexten commented Oct 3, 2024

Upstream is undergoing some pretty heavy changes for the biometric protocol atm:
bitwarden/clients#10374
bitwarden/clients#10973
so the protocol became incompatible for now. I did not have the time to fix it in goldwarden yet.

In the meantime, you can now use biometric unlock on Linux with the official desktop app: bitwarden/clients#4586, though it does not support flatpak yet, and sadly not super high on the (my) priority list. You should be able to use .deb or appimage though.

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