TOP > Troubleshooting
If AdStateListener calls back onLoadSuccess() but Ads does not appear, please try below.
There is a possibility that ads could not be displayed on old GoogleChrome and WebView.
Make sure the version of Google Chrome. And update to the latest version if it was old.
| Before update | After update |
|---|---|
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Make sure the version of Android System WebView. And update to the latest version if it was old.
| Before update | After update |
|---|---|
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In addtion, the following conditions or operations may cause the version of Chrome or WebView to be reset to its initial state
- Factory-sealed
- Reset
- Clean up OS
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