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Make call failed with call control callout API #309

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jarvislin94 opened this issue Sep 21, 2020 · 1 comment
Open

Make call failed with call control callout API #309

jarvislin94 opened this issue Sep 21, 2020 · 1 comment

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@jarvislin94
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How to reproduce

  1. using call out API to make an outbound call and pass a webphone sip device id;
    (https://developers.ringcentral.com/api-reference/Call-Control/createCallOutCallSession)

Expect behavior

  1. call out successful

Actually behavior

  1. callout API request successful but call will not be connected, the callee will not receive the incoming call. only ringing about 3 seconds at caller's device.
    the webphone library will throw an error like follow.

webphone error:
webphone throw error
callout request header:
callout request
callout resonse:
callout response

hi guys, could you help to confirm if this issue should be fixed at your side? I also created a bug ticket to PLA telephony team and waiting for reply.

Thanks

@vyshakhbabji
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Can you check the Sip invite headers and compare against the webphones regular sip headers and check what is missing? @JackZong

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