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The extension doesn't work for short periods of time now and then. [I'm not sure if this is a bug] #419
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@HydroXBR , No it's probably an extension error (index come from extension, but I agree there is also a Brainly error but it doesn't matter with the extension error) He may be just did a syntax error. |
Seems like one case where the issue happens is when a user with extension access makes a new login, previously the extension took a good few minutes to load in, but it's taking a lot more time to load in (hasn't started working since I made a new login). [On brainly.in, not sure about other domains] Tried logging in on a new browser (Brave), tried with different Brainly accounts, tried on incognito mode, the extension isn't loading in completely all cases. [Only the theme color loads in] 134567890.mp4On Brave: Moderator who reported the issue: https://brainly.in/app/profile/4451081 There are a few other moderators who haven't made any new logins, the extension keeps loading at times for them as well. [Edge, Yandex & Kiwi Users] |
Hello everyone, @seahindeniz is aware about the issue. Brainly did some changes on the website and the extension can't work correctly. @seahindeniz will release a patch when he will be free to work on this. Thank you for your understanding. Stay patient :) |
Any update? |
No new releases for the moment @hashed17, we all hope to have a patch soon. Power to Sahin 🔥 |
Hey, not sure if this is a common fix, but following these steps solved the issue for some moderators who were unable to use the extension on PC:
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Describe the issue/bug:
The extension doesn't work at times [keeps loading; the Brainly Tools icon is yellow] though internet connectivity is pretty normal/fast, and the extension works as expected a couple of minutes later. [A few other moderators faced the same issue too]
To Reproduce:
Not sure of how it can be reproduced.
[Tried re-installing the extension, using different browsers/apps, refreshing the page, logging in and out. These steps didn't work]
Screenshots [paste below, optional]:
Error shown in the console: [Mods who faced the issue had this same error in their console as wel]
[PS: I'm not 100% sure if this is a bug, around 6 moderators faced the issue including myself (PC and mobile), so I thought of reporting it]
https://brainly.in/app/profile/2709968
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