Most of collectible images are not fetched

[pavloburykh]

Recently most of collectible images stopped being fetched. Issue occurs both on mobile and Desktop. cc @saledjenic

Status-debug-logs - 2024-12-16T120554.206.zip

There are lot of errors such as:

2024-12-16T09:33:14.438Z ERROR collectibles/manager.go:288 FetchAllAssetsByOwner failed for {"provider": "alchemy", "chainID": "10", "error": "Get \"https://opt-mainnet.g.alchemy.com/nft/v3/jSbhnlFGtfmwoPtGQKkSj9olKuxnbj6N/getNFTsForOwner?owner=0xBCE36f66A8cd99f1D6489CB9585146e3f3b893be&withMetadata=true\": context canceled"} 2024-12-16T09:33:14.438Z WARN circuitbreaker/circuit_breaker.go:181 hystrix error {"provider": "alchemy10", "error": "Get \"https://opt-mainnet.g.alchemy.com/nft/v3/jSbhnlFGtfmwoPtGQKkSj9olKuxnbj6N/getNFTsForOwner?owner=0xBCE36f66A8cd99f1D6489CB9585146e3f3b893be&withMetadata=true\": context canceled"} 2024-12-16T09:33:14.438Z ERROR collectibles/manager.go:288 FetchAllAssetsByOwner failed for {"provider": "alchemy", "chainID": "42161", "error": "Get \"https://arb-mainnet.g.alchemy.com/nft/v3/WM8_42w2_Oi1aNLxMwOeVu-x3zNTSl6H/getNFTsForOwner?owner=0xBCE36f66A8cd99f1D6489CB9585146e3f3b893be&withMetadata=true\": context canceled"} 2024-12-16T09:33:14.438Z WARN circuitbreaker/circuit_breaker.go:181 hystrix error {"provider": "alchemy42161", "error": "Get \"https://arb-mainnet.g.alchemy.com/nft/v3/WM8_42w2_Oi1aNLxMwOeVu-x3zNTSl6H/getNFTsForOwner?owner=0xBCE36f66A8cd99f1D6489CB9585146e3f3b893be&withMetadata=true\": context canceled"} 2024-12-16T09:33:14.438Z ERROR collectibles/manager.go:288 FetchAllAssetsByOwner failed for {"provider": "alchemy", "chainID": "1", "error": "Get \"https://eth-mainnet.g.alchemy.com/nft/v3/-aPgV9xyRDkinYHh4JuuepI9DdT5cXrv/getNFTsForOwner?owner=0xFC6327a092f6232e158a0Dd1d6d967a2e1c65cD5&withMetadata=true\": context canceled"} 2024-12-16T09:33:14.438Z WARN circuitbreaker/circuit_breaker.go:181 hystrix error {"provider": "alchemy1", "error": "Get \"https://eth-mainnet.g.alchemy.com/nft/v3/-aPgV9xyRDkinYHh4JuuepI9DdT5cXrv/getNFTsForOwner?owner=0xFC6327a092f6232e158a0Dd1d6d967a2e1c65cD5&withMetadata=true\": context canceled"} 2024-12-16T09:33:14.438Z ERROR collectibles/manager.go:288 FetchAllAssetsByOwner failed for {"provider": "openseaV2", "chainID": "42161", "error": "Get \"https://api.opensea.io/v2/chain/arbitrum/account/0xBCE36f66A8cd99f1D6489CB9585146e3f3b893be/nfts?limit=50\": context canceled"} 2024-12-16T09:33:14.439Z ERROR collectibles/manager.go:306 FetchAllAssetsByOwner failed for {"chainID": "42161", "error": "rarible42161.error: context canceled, alchemy42161.error: context canceled, openseaV242161.error: Get \"https://api.opensea.io/v2/chain/arbitrum/account/0xBCE36f66A8cd99f1D6489CB9585146e3f3b893be/nfts?limit=50\": context canceled"} 2024-12-16T09:33:14.439Z ERROR collectibles/commands.go:293 failed loadOwnedCollectiblesCommand {"chain": 42161, "account": "0xBCE36f66A8cd99f1D6489CB9585146e3f3b893be", "page": 0, "error": "rarible42161.error: context canceled, alchemy42161.error: context canceled, openseaV242161.error: Get \"https://api.opensea.io/v2/chain/arbitrum/account/0xBCE36f66A8cd99f1D6489CB9585146e3f3b893be/nfts?limit=50\": context canceled"} 2024-12-16T09:33:14.439Z DEBUG collectibles/commands.go:364 end loadOwnedCollectiblesCommand {"chain": 42161, "account": "0xBCE36f66A8cd99f1D6489CB9585146e3f3b893be", "in": "337.543646ms"} 2024-12-16T09:33:14.439Z ERROR collectibles/manager.go:288

MOBILE:

telegram-cloud-document-2-5404351743624504462.mp4

DESKTOP:

col_images_not_fetched.mp4

• Status version: nightly
• Operating System: Android, iOS, Desktop Mac OS

[ilmotta]

Just sharing a recent experience here.

From the latest Desktop 2.32.0 and Mobile 2.32.0, the collectible Status-CC always appears correctly in Desktop, but over Mobile (iPhone) I see the "Unsupported file" placeholder. So a bit different from this issue, the problem seems to be on Mobile (at least for this Status-CC collectible). I have an instance of Desktop 2.30 (much older) and the collectible Status-CC also appears correctly.