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We need an easy way to detect and follow up on billing discrepancies. #292

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travis opened this issue Jan 15, 2025 · 0 comments
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enhancement New feature or request

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travis commented Jan 15, 2025

What
Our tooling for detecting and investigating billing discrepancies is not great - it's hard to correlate information from Stripe and multiple AWS-hosted services to understand whether a user was billed incorrectly or not.

We could start to build some scripts that show a) recorded usage b) storage allocated and c) usage reported to stripe for a particular user. We could even run this on a regular basis and throw an error or something if it's too large.

Why
We are likely to have billing issues forever - some real, some a result of user error or confusion - and having a good set of tools to investigate them will save lots of time in the long run.

Cost
A basic script to pull this information together for a single user should be a day or two of work, implementation, testing, documentation, etc

@travis travis added the enhancement New feature or request label Jan 15, 2025
@travis travis moved this to In Progress in Storacha Project Planning Jan 16, 2025
@travis travis self-assigned this Jan 16, 2025
@travis travis moved this from In Progress to Sprint Backlog in Storacha Project Planning Jan 22, 2025
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Labels
enhancement New feature or request
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