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Crash on select save location #57

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CrimsonFork opened this issue Jun 4, 2018 · 16 comments
Open

Crash on select save location #57

CrimsonFork opened this issue Jun 4, 2018 · 16 comments

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@CrimsonFork
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The app crashes (gets closed immediately) when I tap the "Save location" button. I have automatic reports on.

App version: 1.8.7 F-Droid
Stock Android 5.1
Screen resolution: 480x854px

@vijai1996
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I have been trying to get log in this case for a very long time. Let me check the logs. Can you let me know the device, approximate date and time of crash? Will help me filter the log. Thanks

@CrimsonFork
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CrimsonFork commented Jun 5, 2018 via email

@vijai1996
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Ok. Let me try to pull the log. Is it happening occasionally or every time you try to change the save location?

@CrimsonFork
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CrimsonFork commented Jun 6, 2018 via email

@vijai1996
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So, I was going through the reports and I guess found yours. Can you get me the path of your external storage? I guess you are trying to change path to ext storage right?

@CrimsonFork
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CrimsonFork commented Jun 9, 2018 via email

@vijai1996
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Well, that is expected because the app will check for ext sd and try to load the path and will fail if the path is wrong which is reported by Api. The issue here is, there isnt official way to get this path as the ext sd isnt supported natively and that means, each OEM has their own implementation.

The path reported in log is /storage/58ED-F326 which I think is wrong provided I'm looking at correct log. Can you crash once more and let me know the time and timezone the crash happened so I can confirm this?

@CrimsonFork
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CrimsonFork commented Jun 9, 2018 via email

@CrimsonFork
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CrimsonFork commented Jun 9, 2018 via email

@vijai1996
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Sorry, checked the reports and nothing came in for the past 11 hours related to storage. Can you pull the log manually may be?

@CrimsonFork
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CrimsonFork commented Jun 10, 2018 via email

@vijai1996
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yes. adb -d logcat com.orpheusdroid.screenrecorder:E *:S > error.log

@CrimsonFork
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CrimsonFork commented Jun 10, 2018 via email

@CrimsonFork
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CrimsonFork commented Jun 11, 2018 via email

@vijai1996
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Oops! Try this: adb -d logcat SCREENRECORDER_LOG:W *:S > error.log this will filter with the log tag and log all warnings and error messages

@CrimsonFork
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CrimsonFork commented Jun 17, 2018 via email

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