Module sends error type="cancel" <service-unavailable> after receiving content jingle from Xmpp server.

[sowmya-subramaniam8]

Hi,
We are trying to connect to our prosody server to fetch audio content for recording, after sending the presence we receive a jingle containing the xml for the audio content. The module then sends the following immediately after:

<iq type="error" xmlns="jabber:client">
    <jingle xmlns="urn:xmpp:jingle:1">
         <content name="audio"> 
             //rest of the jingle data
          </content>
     </jingle>
      <error type="cancel"><service-unavailable xmlns="urn:ietf:params:xml:ns:xmpp-stanzas"/></error>
</iq>

Once this is sent, we get disconnected from the server in 2 minutes. Why is this sent? How can we keep our connection to the server alive?

[sonnyp]

Please share complete logs with https://github.com/xmppjs/xmpp.js/tree/master/packages/debug (feel free to redact sensitive or verbose data).

It doesn't look like it's related to xmpp.js though...

[sonnyp]

I enabled Github Discussions and converted this issue to a Discussion.

[sowmya-subramaniam8]

Hi, these are the logs we get when we run the xmpp code, after going online, we send our presence and receive the relevant data from our xmpp server (prosody)

status connecting wss://xmpp.server.dev/xmpp-websocket
xmpp status---	  connecting
status connect 
xmpp status---	  connect
status opening 
xmpp status---	  opening
status open <open xml:lang="en" from="xmpp.server.dev" id="608515ac-3a45-4c3c-9935-948c20706b02" version="1.0" xmlns="urn:ietf:params:xml:ns:xmpp-framing"/>
xmpp status---	  open

OUT : <auth xmlns="urn:ietf:params:xml:ns:xmpp-sasl" mechanism="ANONYMOUS"></auth>

status opening 
xmpp status---	  opening
status open <open xml:lang="en" from="xmpp.server.dev" id="bb5e4f6b-59bb-4f69-9318-2c4008bcf01d" version="1.0" xmlns="urn:ietf:params:xml:ns:xmpp-framing"/>
xmpp status---	  open

OUT : <iq type="set" id="2zs10zxoq9" xmlns="jabber:client"><bind xmlns="urn:ietf:params:xml:ns:xmpp-bind"/></iq>

IN : <iq id="2zs10zxoq9" type="result" xmlns="jabber:client"><bind xmlns="urn:ietf:params:xml:ns:xmpp-bind"><jid>ffd94fc6-8f9c-4911-842c-c6ca1da27926@xmpp.server.dev/62d111c7-fbae-43d6-91ab-7f68da6a8223</jid></bind></iq>
status online ffd94fc6-8f9c-4911-842c-c6ca1da27926@xmpp.server.dev/62d111c7-fbae-43d6-91ab-7f68da6a8223
xmpp status---	  online
online-------- JID {
  _domain: 'xmpp.server.dev',
  _local: 'ffd94fc6-8f9c-4911-842c-c6ca1da27926',
  _resource: '62d111c7-fbae-43d6-91ab-7f68da6a8223'
}

OUT : <iq type="get" from="ffd94fc6-8f9c-4911-842c-c6ca1da27926@xmpp.server.dev/62d111c7-fbae-43d6-91ab-7f68da6a8223" to="xmpp.server.dev" id="2n4rox0gli" xmlns="jabber:client"><query xmlns="http://jabber.org/protocol/disco#info"/></iq>


OUT : <iq type="set" to="focus.xmpp.server.dev" id="lihdlvy0a7" xmlns="jabber:client"><conference machine-uid="69f823bb8dc1d79b781ad9382a9a41be" room="b725f8f6-8b7e-461a-a088-e1777b21bfd1@conference.xmpp.server.dev" xmlns="http://jitsi.org/protocol/focus"><property value="false" name="disableRtx"/><property value="false" name="enableLipSync"/><property value="true" name="openSctp"/></conference></iq>


OUT : <presence to="b725f8f6-8b7e-461a-a088-e1777b21bfd1@conference.xmpp.server.dev/iwfnuvw7" id="2si0mhjzkq" xmlns="jabber:client"><x xmlns="http://jabber.org/protocol/muc"/><c xmlns="http://jabber.org/protocol/caps" hash="sha-1" node="xmpp.server.dev" ver="febgp139gh3efo9703b03fu932v="/></presence>


OUT : <presence to="b725f8f6-8b7e-461a-a088-e1777b21bfd1@conference.xmpp.server.dev/iwfnuvw7" id="hhgjoxavba" xmlns="jabber:client"><x xmlns="http://jabber.org/protocol/muc"/><c xmlns="http://jabber.org/protocol/caps" hash="sha-1" node="xmpp.server.dev" ver="febgp139gh3efo9703b03fu932v="/><nick>Node presence</nick></presence>

IN : <iq type="result" to="ffd94fc6-8f9c-4911-842c-c6ca1da27926@xmpp.server.dev/62d111c7-fbae-43d6-91ab-7f68da6a8223" from="xmpp.server.dev" id="2n4rox0gli" xmlns="jabber:client"><query xmlns="http://jabber.org/protocol/disco#info"><identity type="conference_duration" name="conferenceduration.xmpp.server.dev" category="component"/><identity type="im" name="Prosody" category="server"/><identity type="speakerstats" name="speakerstats.xmpp.server.dev" category="component"/><identity type="service" name="Prosody PubSub Service" category="pubsub"/><identity type="pep" name="Prosody" category="pubsub"/><feature var="urn:xmpp:blocking"/><feature var="http://jabber.org/protocol/commands"/><feature var="urn:xmpp:ping"/><feature var="msgoffline"/><feature var="jabber:iq:version"/><feature var="urn:xmpp:extdisco:1"/><feature var="urn:xmpp:carbons:2"/><feature var="jabber:iq:register"/><feature var="vcard-temp"/><feature var="urn:xmpp:time"/><feature var="jabber:iq:time"/><feature var="jabber:iq:private"/><feature var="http://jabber.org/protocol/disco#info"/><feature var="http://jabber.org/protocol/disco#items"/><feature var="http://jabber.org/protocol/pubsub"/><feature var="http://jabber.org/protocol/pubsub#retrieve-subscriptions"/><feature var="http://jabber.org/protocol/pubsub#delete-nodes"/><feature var="http://jabber.org/protocol/pubsub#delete-items"/><feature var="http://jabber.org/protocol/pubsub#retract-items"/><feature var="http://jabber.org/protocol/pubsub#retrieve-items"/><feature var="http://jabber.org/protocol/pubsub#create-nodes"/><feature var="http://jabber.org/protocol/pubsub#instant-nodes"/><feature var="http://jabber.org/protocol/pubsub#item-ids"/><feature var="http://jabber.org/protocol/pubsub#publish"/><feature var="http://jabber.org/protocol/pubsub#purge-nodes"/><feature var="http://jabber.org/protocol/pubsub#subscribe"/><feature var="http://jabber.org/protocol/pubsub#publisher-affiliation"/><feature var="jabber:iq:roster"/><feature var="jabber:iq:last"/></query></iq>
IN: <presence xmlns="jabber:client" to="ffd94fc6-8f9c-4911-842c-c6ca1da27926@xmpp.server.dev/62d111c7-fbae-43d6-91ab-7f68da6a8223" from="b725f8f6-8b7e-461a-a088-e1777b21bfd1@conference.xmpp.server.dev/2c7b9f91"><stats-id>Jayden-Ssz</stats-id><c hash="sha-1" ver="sdG5+CrMebqop5evsenq0uFjlQ0=" node="xmpp.server.dev" xmlns="http://jabber.org/protocol/caps"/><jitsi_participant_codecType>vp8</jitsi_participant_codecType><nick xmlns="http://jabber.org/protocol/nick">Participant_name</nick><jitsi_participant_email-id>part@email.com</jitsi_participant_email-id><jitsi_participant_is-moderator>true</jitsi_participant_is-moderator><videoType xmlns="http://jitsi.org/jitmeet/video">camera</videoType><videomuted xmlns="http://jitsi.org/jitmeet/video">true</videomuted><audiomuted xmlns="http://jitsi.org/jitmeet/audio">true</audiomuted><x xmlns="http://jabber.org/protocol/muc#user"><item jid="2c7b9f91-577b-4be5-a1b4-d74bbdc83a0f@xmpp.server.dev/ad56d33e-7d6b-4c9d-a3fc-57f40b44c814" affiliation="owner" role="moderator"/></x></presence>

IN: <presence xmlns="jabber:client" to="ffd94fc6-8f9c-4911-842c-c6ca1da27926@xmpp.server.dev/62d111c7-fbae-43d6-91ab-7f68da6a8223" from="b725f8f6-8b7e-461a-a088-e1777b21bfd1@conference.xmpp.server.dev/ea00cad1"><stats-id>Jayden-Ssz</stats-id><c hash="sha-1" ver="sdG5+CrMebqop5evsenq0uFjlQ0=" node="xmpp.server.dev" xmlns="http://jabber.org/protocol/caps"/><jitsi_participant_codecType>vp8</jitsi_participant_codecType><nick xmlns="http://jabber.org/protocol/nick">Participant_name</nick><jitsi_participant_email-id>part@email.com</jitsi_participant_email-id><jitsi_participant_is-moderator>true</jitsi_participant_is-moderator><videoType xmlns="http://jitsi.org/jitmeet/video">camera</videoType><audiomuted xmlns="http://jitsi.org/jitmeet/audio">true</audiomuted><videomuted xmlns="http://jitsi.org/jitmeet/video">true</videomuted><x xmlns="http://jabber.org/protocol/muc#user"><item jid="ea00cad1-fa74-4a54-ac3b-b17782c8c597@xmpp.server.dev/2773bc5f-4568-48d8-9fc8-242498ce62d8" affiliation="owner" role="moderator"/></x></presence>

IN: <presence xmlns="jabber:client" to="ffd94fc6-8f9c-4911-842c-c6ca1da27926@xmpp.server.dev/62d111c7-fbae-43d6-91ab-7f68da6a8223" from="b725f8f6-8b7e-461a-a088-e1777b21bfd1@conference.xmpp.server.dev/focus"><etherpad xmlns="http://jitsi.org/jitmeet/etherpad">9bf10cd4e05b442a8b1cb544a3687bc9</etherpad><conference-properties xmlns="http://jitsi.org/protocol/focus"><property value="1612414633697" key="created-ms"/><property value="false" key="octo-enabled"/><property value="1" key="bridge-count"/></conference-properties><versions xmlns="http://jitsi.org/jitmeet"><component name="xmpp">Prosody(0.10.0,Linux)</component><component name="focus">JiCoFo(1.0.612,Linux)</component><component name="videobridge">2.1.273-g072dd44b</component></versions><c hash="sha-1" ver="tUtPo6aj3mjjQWfXQO8eNy8Pwm8=" node="http://jitsi.org/jicofo" xmlns="http://jabber.org/protocol/caps"/><x xmlns="http://jabber.org/protocol/muc#user"><item jid="focus@auth.xmpp.server.dev/focus5540242054611558" affiliation="owner" role="moderator"/></x></presence>

IN: <presence id="gygyu" xmlns="jabber:client" to="ffd94fc6-8f9c-4911-842c-c6ca1da27926@xmpp.server.dev/62d111c7-fbae-43d6-91ab-7f68da6a8223" from="b725f8f6-8b7e-461a-a088-e1777b21bfd1@conference.xmpp.server.dev/iwfnuvw7"><c ver="febgp139gh3efo9703b03fu932v=" hash="sha-1" node="xmpp.server.dev" xmlns="http://jabber.org/protocol/caps"/><x xmlns="http://jabber.org/protocol/muc#user"><item jid="ffd94fc6-8f9c-4911-842c-c6ca1da27926@xmpp.server.dev/62d111c7-fbae-43d6-91ab-7f68da6a8223" affiliation="owner" role="moderator"/><status code="110"/><status code="100"/></x></presence>
IN: <presence id="hhgjoxavba" xmlns="jabber:client" to="ffd94fc6-8f9c-4911-842c-c6ca1da27926@xmpp.server.dev/62d111c7-fbae-43d6-91ab-7f68da6a8223" from="b725f8f6-8b7e-461a-a088-e1777b21bfd1@conference.xmpp.server.dev/iwfnuvw7"><c hash="sha-1" ver="febgp139gh3efo9703b03fu932v=" node="xmpp.server.dev" xmlns="http://jabber.org/protocol/caps"/><nick>Transcriber</nick><x xmlns="http://jabber.org/protocol/muc#user"><item jid="ffd94fc6-8f9c-4911-842c-c6ca1da27926@xmpp.server.dev/62d111c7-fbae-43d6-91ab-7f68da6a8223" affiliation="owner" role="moderator"/><status code="110"/></x></presence>
IN: <iq type="result" to="ffd94fc6-8f9c-4911-842c-c6ca1da27926@xmpp.server.dev/62d111c7-fbae-43d6-91ab-7f68da6a8223" from="focus.xmpp.server.dev" id="lihdlvy0a7" xmlns="jabber:client"><conference xmlns="http://jitsi.org/protocol/focus" room="b725f8f6-8b7e-461a-a088-e1777b21bfd1@conference.xmpp.server.dev" focusjid="focus@auth.xmpp.server.dev" ready="true"><property value="false" name="authentication"/><property value="true" name="sipGatewayEnabled"/></conference></iq>
IN: <iq type="set" to="ffd94fc6-8f9c-4911-842c-c6ca1da27926@xmpp.server.dev/62d111c7-fbae-43d6-91ab-7f68da6a8223" from="b725f8f6-8b7e-461a-a088-e1777b21bfd1@conference.xmpp.server.dev/focus" id="efqegqegqef" xmlns="jabber:client"><jingle xmlns="urn:xmpp:jingle:1" sid="4803a351ipr38" action="session-initiate" initiator="focus@auth.xmpp.server.dev/focus5540242054611558"><content name="audio" senders="both" creator="initiator"><description maxptime="60" xmlns="urn:xmpp:jingle:apps:rtp:1" media="audio"><transport></transport></content><content name="video" senders="both" creator="initiator"><description xmlns="urn:xmpp:jingle:apps:rtp:1" media="video"></description><transport xmlns="urn:xmpp:jingle:transports:ice-udp:1"><rtcp-mux/></transport></content><group xmlns="urn:xmpp:jingle:apps:grouping:0" semantics="BUNDLE"><content name="audio"/><content name="video"/><content name="data"/></group><bridge-session id="" xmlns="http://jitsi.org/protocol/focus"/></jingle></iq>



OUT : <iq to="b725f8f6-8b7e-461a-a088-e1777b21bfd1@conference.xmpp.server.dev/focus" from="ffd94fc6-8f9c-4911-842c-c6ca1da27926@xmpp.server.dev/62d111c7-fbae-43d6-91ab-7f68da6a8223" id="gygyu" type="error" xmlns="jabber:client"><jingle xmlns="urn:xmpp:jingle:1" sid="4803a351ipr38" action="session-initiate" initiator="focus@auth.xmpp.server.dev/focus5540242054611558"><content name="audio" senders="both" creator="initiator"><description maxptime="60" xmlns="urn:xmpp:jingle:apps:rtp:1" media="audio"></description><transport></transport></content><content name="video" senders="both" creator="initiator"><description xmlns="urn:xmpp:jingle:apps:rtp:1" media="video"></description><transport></transport></content><content name="data" senders="both" creator="initiator"><description xmlns="urn:xmpp:jingle:apps:rtp:1" media="application"><rtcp-mux/></description><transport ></transport></content><group xmlns="urn:xmpp:jingle:apps:grouping:0" semantics="BUNDLE"><content name="audio"/><content name="video"/><content name="data"/></group><bridge-session id="" xmlns="http://jitsi.org/protocol/focus"/></jingle><error type="cancel"><service-unavailable xmlns="urn:ietf:params:xml:ns:xmpp-stanzas"/></error></iq>

status disconnect [object Object]
xmpp status---	  disconnect

As you can see the last OUT : is not our code, it happens as soon as we receive audio/video related data from our server, after this is sent we do not hear anything from our server and we are disconnected a few minutes later.

Please help us debug this, we have no idea why the error is even sent out to our server.

Thank you in Advance!

[sonnyp]

The last OUT is a response error from xmpp.js because it receives (the last IN) an XMPP iq that isn't implemented

Similar to how an HTTP server would reply with 404 if the client would make a request to an endpoint that doesn't exist.

You need to add a iq handler

For example

xmpp.iqCallee.set('urn:xmpp:jingle:1', 'jingle', (ctx) => {
  console.log(ctx);
  return true; // replies with an empty iq result
  // or reply with a non empty iq result
  // return xml('jingle', {xmlns: '...'}, ...)
})

See https://github.com/xmppjs/xmpp.js/tree/master/packages/iq#callee

Not sure why you get disconnected though, doesn't seem related - probably related to your server configuration.