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Support Ticket System API

API-based support ticket system designed to simplify the management and tracking of support tickets. This project offers set of features to handle tickets, comments, tags, and user engagement through ticket likes.

Key Features

  • Ticket Management: A comprehensive API for creating, updating, and monitoring support tickets within your application.
  • Comment Integration: Incorporate seamless communication by enabling users to add comments to tickets through the API.
  • Tagging Capabilities: Categorize and organize tickets effectively with the flexibility to assign and manage tags using the API.
  • Ticket Like Endpoint: Implement a user-friendly API endpoint to enable users to express their support or agreement with specific tickets.

Getting Started

  1. Clone the repository.
  2. Copy .env.example file to .env and edit database credentials
  3. Run composer install
  4. Run php artisan key:generate
  5. Run php artisan migrate --seed
  6. Run php artisan serve

Contribution

Contributions are welcome! If you have any ideas, suggestions, or improvements, please feel free to open an issue or submit a pull request.

API documentation