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Error code 2349

Fraser Greenroyd edited this page Jul 27, 2021 · 1 revision

As referenced in this issue, rarely a user might encounter an error code 2349 when trying to install the BHoM.

The cause of this error appears to be related to file permissions, where the OS has locked files within the C:/ProgramData folder, preventing modification by the installer unless the installer is being run with admin privileges.

As this error is not caused by the BHoM installer itself, a definitive fix is unable to be provided, however, reports suggest that restarting the machine to clear the lock may be beneficial. It may be sufficient to ensure all UIs using the BHoM (actively or not) are closed within the Task Manager prior to installing the BHoM. An open UI would also put locks on the files trying to be deleted/updated during installation/upgrade.

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