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# Why can't I log in or download from Nexus Mods? | ||
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These issues most often occur when your PC is not correctly handling Nexus Mods `nxm://` links. These links are used for communication between your web browser and the app. To reset the connection, follow the instructions below. | ||
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## :fontawesome-brands-windows: Windows | ||
On a Windows PC, you can re-register the app to handle `nxm://` links by simply logging out and back in again. If this isn't working it may be related to your browser configuration, please see [Browsers](#browsers) for more. | ||
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## :fontawesome-brands-linux: Linux | ||
On a Linux PC, you can check the default app for `nxm://` downloads and reset it following the instructions below: | ||
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- Check which app is currently set as the default by running `xdg-mime query default x-scheme-handler/nxm`. | ||
- If this doesn't return `nexusmods-app-nxm.desktop` run this command:`xdg-settings set default-url-scheme-handler nxm nexusmods-app-nxm.desktop`. | ||
- Restart any open web browser windows to ensure the change is applied. | ||
- In your browser, when selecting what application should be used to open the nxm link, select **NexusMods.App NXM Handler**. | ||
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## Browsers | ||
Depending on your choice of browser, there may be additional considerations when troubleshooting this issue. | ||
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??? info ":fontawesome-brands-firefox: Setting the default protocol in Firefox" | ||
Mozilla browsers (such as Firefox) include their own protocol handler settings, which override those set by your operating system. | ||
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To access these settings click the menu button to the right of the address bar and select "Settings". Under the "General" category locate the section entitled "Files and Applications". | ||
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![The settings page in Mozilla Firefox 127.0.1 showing the Files and Applications section](../images/FirefoxProtocols.webp) | ||
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Here you will see the `nxm` protocol and the default app which will be used to open it. Using the drop-down you can select the default application for Firefox to use. Setting it to whichever option is set as "Default" will use the application specified by your operating system. |
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