Along with the other domains AI/ML is also growing to dominate the P&C Insurance market. In the business of 21st century identifying key customers and enriching customer relation is must for carriers for a descent ROI. 'Insurance Buddy' is a prototype chat bot to handle 360 degree customer queries, pre-sales product advertisements, customer policy validation, quick quote and help desk ticket generation. It is powered by googles NLU/NLP engine dialogflow, so can be easily integrated with google assistant, facebook, twitter, twillo etc. Tech Stack: DialogFlow, Node.Js, Firebase realtime DB, Kommunicate.
please visit the following link for a video demo https://vimeo.com/392764354
InsHelper.Zip - contains all files to restore the bot. Unzip it and import the bot in your dialogFlow Console InsBot.js - Copy-paste the code in your dialogFlow Console Enable webhook call for the intendent Intents Screenshots - Follow the screenshots for database structure, Login to Firebase console with your google Id and create the data structure
- DialogFlow
- Firebase Realtime database
- Kommunicate/Bot Copy for rich UI experiece
