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Update dev docs
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mjac0bs committed Jan 24, 2025
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Expand Up @@ -12,11 +12,11 @@ Pendo is configured in [`usePendo.js`](https://github.com/linode/manager/blob/de

Important notes:

- Pendo is only loaded if a valid `PENDO_API_KEY` is configured as an environment variable. In our development, staging, and production environments, `PENDO_API_KEY` is available at build time. See **Locally Testing Page Views & Custom Events and/or Troubleshooting Pendo** for set up with local environments.
- Pendo is only loaded if the user has enabled Performance Cookies via OneTrust *and* if a valid `PENDO_API_KEY` is configured as an environment variable. In our development, staging, and production environments, `PENDO_API_KEY` is available at build time. See **Locally Testing Page Views & Custom Events and/or Troubleshooting Pendo** for set up with local environments.
- We load the Pendo agent from the CDN, rather than [self-hosting](https://support.pendo.io/hc/en-us/articles/360038969692-Self-hosting-the-Pendo-agent), and we have configured a [CNAME](https://support.pendo.io/hc/en-us/articles/360043539891-CNAME-for-Pendo).
- We are hashing account and visitor IDs in a way that is consistent with Akamai's standards.
- At initialization, we do string transformation on select URL patterns to **remove sensitive data**. When new URL patterns are added to Cloud Manager, verify that existing transforms remove sensitive data; if not, update the transforms.
- Pendo is currently not using any client-side (cookies or local) storage.
- Pendo will respect OneTrust cookie preferences in development, staging, and production environments and does not check cookie preferences in the local environment.
- Pendo makes use of the existing `data-testid` properties, used in our automated testing, for tagging elements. They are more persistent and reliable than CSS properties, which are liable to change.

### Locally Testing Page Views & Custom Events and/or Troubleshooting Pendo
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