In this project, we delve into the realm of Customer Experience (CX) analytics, focusing specifically on the inbound calling team of a company named ABC, operating in the insurance sector.
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Updated
Mar 28, 2024
In this project, we delve into the realm of Customer Experience (CX) analytics, focusing specifically on the inbound calling team of a company named ABC, operating in the insurance sector.
This project is focused on solving the problem statements by leveraging data. Excel was used to solve the case study.
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